Rhonda Salvador
Los Angeles,CA
Summary
Dynamic and versatile professional with a diverse skill set acquired through extensive work and educational experiences. Proven ability to engage effectively with the community, fostering positive relationships and uplifting others. Committed to delivering exceptional results and consistently exceeding expectations while demonstrating a strong work ethic across various departments. Open to relocation and authorized to work in the U.S. for any employer, ready to contribute positively to a new team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Job Coordinator
The Construction Services Group
05.2025 - 10.2025
- Coordinated project timelines and schedules to optimize resource allocation and ensure timely completion.
- Implemented process improvements that enhanced communication between departments and streamlined workflows.
- Led training sessions for new staff, promoting adherence to operational standards and fostering a collaborative environment.
- Developed comprehensive reports on project status, providing stakeholders with actionable insights for decision-making.
- Increased client satisfaction with timely delivery of services through effective resource allocation and task prioritization.
Front Desk Agent
CCSWW
02.2023 - 09.2024
- Served as the primary point of contact for clients, providing exceptional customer service and addressing any concerns or issues
- Collaborated with cross-functional teams to resolve client issues, coordinating efforts to deliver prompt solutions
- Resolved escalated client complaints promptly while maintaining professionalism and composure
- Help the client to end chronic homelessness and addiction issues
- Assisted in the onboarding process of new clients, guiding them through implementation steps and answering any questions they may have had
- Resolved escalated client complaints promptly while maintaining professionalism and composure
- Developed strong relationships with clients, earning their trust and loyalty through effective communication and problem-solving skills
Lead Linen/Laundry Attendant
Shilo Inn
01.2022 - 01.2023
- Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
- Responded promptly to guest requests for additional amenities or services, providing excellent customer service
- Inspected linens for stains or damages before returning them to circulation or sending them for repairs/replacements
- Demonstrated strong leadership skills by fostering a positive work environment that promoted teamwork and employee morale
- Implemented training programs to enhance the skills and knowledge of housekeeping staff, leading to improved performance and guest satisfaction
- Managed a team of XX housekeeping staff, overseeing daily operations and ensuring cleanliness and maintenance standards were met
Head Housekeeper
Columbus Inn/ Marco Polo Inn
02.2020 - 10.2022
- Implemented new cleaning procedures and protocols to improve efficiency and maintain high standards of cleanliness
- Maintained inventory of cleaning supplies, equipment, and linens, ensuring adequate stock levels while minimizing waste
- Conducted regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards
- Resolved guest complaints or issues related to housekeeping services promptly and effectively
- Managed a team of XX housekeeping staff, overseeing daily operations and ensuring cleanliness and maintenance standards were met
- Implemented training programs to enhance the skills and knowledge of housekeeping staff, leading to improved performance and guest satisfaction
- Demonstrated strong leadership skills by fostering a positive work environment that promoted teamwork and employee morale
Education
Human Services (AAS) - Peer Advocate/ Social Work
Grays Harbor College
Aberdeen, WA09.2024
Associate's degree - Sr. Property Manager
Lake Washington Institute of Technology
Kirkland, WA06.2002
Certification - Medical Billing & Coding
Metric Medical Institute
El Cajon, CA06.1994
Skills
- Management
- Leadership
- Conflict resolution (8 years)
- Fair Housing regulations
- Restaurant management (10 years)
- Time management
- Hospitality
- Customer service
- Sales
- Peer Advocate (5 years)
- Retail management (10 years)
- Client services
- POS systems
- Property management (7 years)
- Case management
- Training & development
- Bilingual
- Hospitality management (10 years)
- Accounting systems
- Hotel management (5 years)
- Communication skills (3 years)
- Human Services (advocate for homeless shelter) (5 years)
- Scheduling and planning
- Willingness to learn
- Teamwork and collaboration
Certification
Certified Property Manager
Languages
English - Expert
Spanish - Intermediate
Timeline
Job Coordinator
The Construction Services Group
05.2025 - 10.2025
Front Desk Agent
CCSWW
02.2023 - 09.2024
Lead Linen/Laundry Attendant
Shilo Inn
01.2022 - 01.2023
Head Housekeeper
Columbus Inn/ Marco Polo Inn
02.2020 - 10.2022
Certification - Medical Billing & Coding
Metric Medical Institute
Human Services (AAS) - Peer Advocate/ Social Work
Grays Harbor College
Associate's degree - Sr. Property Manager
Lake Washington Institute of Technology
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