Rhonda Sanjurjo

• Oversees the Psych, Medical, MAT, Case management, Peer Recovery Support Specialist (PRSS), MORE Team department
• Responsible for scheduling for Medical and Psych department
• Manage referrals for the Medical department to various specialists
• Ensure clients receive prescribed medications and refills
• Assist with conducting assessments with clients to determine if medical detox is necessary
• Assess clients' physical and mental wellness, needs, preferences, and abilities to develop tailored care plans
• Coordinate safe and timely discharge plans for all patients on the unit with appropriate community referrals as needed
• Schedule follow up appointments with medical and other community providers in relation to identified needs
• Identify and address any impending patient legal issues by conducting warrant searches, coordinating with parole and probation officers, making referrals, and providing patients with a letter for the court
• Chart and update client notes as necessary
• Conduct bio-psychosocial assessments
• Facilitate group sessions and conduct individual sessions with clients
• Handle hiring, training, and performance evaluations for staff.

• Provided confidential emergency shelter to survivors of domestic violence, sexual assault, human trafficking, and their dependents, including children and pets
• Fostered an atmosphere of support and safety for residents, staff, and volunteers, including deescalating potentially violent situations and responding to client grievances
• Ensured issues within the shelter were addressed in a timely, direct, and respectful manner
• Delivered trauma-informed and survivor-centered services focused on empowerment within the shelter
• Provided direct case management services
• Provided emotional support to residents
• Assisted residents with obtaining protective orders
• Determined work assignments and schedules to meet the needs of the 24-hour facility effectively
• Coached, supervised, and evaluated all program staff, instituting corrective actions whenever necessary
• Ensured all intakes, progress notes, and departures were completed in a timely manner
• Maintained client files and electronic records in accordance with legal and licensing requirements
• Submitted timely reports and reviewed client records, daily logs, weekly goal plans, and progress to ensure program records and documentation were maintained as required
• Facilitated case reviews, support team meetings, shelter meetings, and support groups
• Provided necessary staff support through regular meetings
• Ensured adherence to policies and procedures within the shelter.

• Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements
• Follow the prescribed behavioral skill acquisition and behavior reduction protocols
• Collect, record, and summarize data on observable client behavior
• Assist with parent and caregiver training in line with client's individualized treatment and behavior reduction protocols
• Effectively communicate with parents and caregivers regarding client progress as instructed by the Board Certified Behavior Analyst
• Maintain client confidentiality
• Assist Lead Behavioral Technician, Behavior Analysts, and ABA Interns with skill acquisition and behavior reduction assessments.

• Provides non-medical case management for assigned Navy EFMP families and document case notes
• Develop and create Family Needs Assessment and Family Service Plans
• Establish and maintain cooperative relationships with local Medical Treatment Facilities, School Liaison Officer, and school district to ensure deliver of integrated EFMP services
• Develop and provide EFMP education and marketing to include providing command briefings
• Perform administrative functions associated with the training, education, and outreach program plans
• Experienced in working with special needs individuals and families
• Knowledge of state, federal, and local resources
• Knowledge of the military and the challenges of the military life style as well as those resulting from the unique challenges of EFMP.

• Supervised and managed a human trafficking and domestic violence safe house
• Conducted intake assessments for admissions and was responsible for admitting and discharging clients
• Supervised safe house staff, volunteers, interns, and residents of human trafficking and domestic violence programs
• Took personal inventory of residents' clothing and belongings
• Provided emotional support, legal assistance, and help with protective orders, medical needs, and counseling
• Assisted clients with court-related matters and served as a liaison with police officers, attorneys, physicians, family, and the community
• Assessed individuals who experienced trauma and developed service plans based on their emotional, physical, and psychological status
• Provided referrals to agencies and individuals within the community
• Developed strategies to identify and refer victims of trafficking in Monterey County
• Managed program budgets, including monthly receipts, invoices, and monitoring safe house petty cash
• Provided comprehensive case management and individualized case plans to ensure timely and culturally appropriate services
• Conducted drug and alcohol screenings and completed room checks.
• Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.

• Manages and provides daily administrative duties; including supervising staff and volunteers, answering

and returning calls, scheduling clients, billing client's and insurances, sending out invoices and collecting

payments.

• Conducted therapeutic individual and family counseling sessions and making appropriate diagnosis.

• Assessing individuals that have experienced trauma and developed service plans based on their

emotional, physical, and psychological status as well as provided referrals to agencies/individuals within

the community.

• Developed and implemented treatment plans and modified when needed.

• Observed and monitored client behavior and responses to treatment.

• Connecting clients and families to appropriate resources.

• Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.

• Provided career/job and academic counseling/coaching to a very diverse group of clients and help

advise on career exploration and selecting a college major or vocational trade.

• Helped develop social skills that would lead to success in career and/or school.

• Used variety of assessments to help determine client’s aptitude and skills.

• Helped clients learn how to research available job openings.

• Helped clients learn how to fill out applications for job openings, fill out application to apply for school

and research financial assistance.

• Continually maintained and improved the company's reputation and positive image in the markets

served.

• Experience with Utilization Review and managed care.

• Develop Family Care Plans

• Conducted therapeutic individual and family counseling sessions and making appropriate diagnosis.

• Developed and implemented treatment plans and modified when needed.

• Observed and monitored client behavior and responses to treatment.

• Connecting clients and families to appropriate resources.

• Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.

• Provided career/job and academic counseling/coaching to a very diverse group of clients and help

advise on career exploration and selecting a college major or vocational trade.

• Helped develop social skills that would lead to success in career and/or school.

• Used variety of assessments to help determine client’s aptitude and skills.

• Prepared, maintained and updated records and reports of all clients.

• Developing and implementing treatment plans based on clinical experience and knowledge.

• Provide professional intake assessments and case management notes.

• Referring clients to community resources or to specialist as necessary.

• Provide daily administrative duties; answering and returning calls, scheduling clients, billing client's

and insurances, sending out invoices and collecting payments.

• Develop Family Care Plans.

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• Supervised staff, volunteers,and foster parents.

• Conducts training and certification of TFC homes to ensure the home is within compliance. (home

studies and pre-certification training).

• Monitor and audit case files, staff consultation, staffing of cases, interviews and placement

recommendations.

• Identifies area of needed TFC Parent and Staff Training, and recruitment of TFC parents.

• Supervised the placement of each foster child and provided support for the child and foster parents.

• Provide individual, family, group counseling, and facilitates parenting skills training.

• Development of written comprehensive treatment plan and quarterly updates of the plan.

• Advocate for each child within the community and coordinates and links children and families with

needed services.

• Prepared and provided extensive written court reports, attend court hearings and provide testimony.

• Provide therapeutic case management.

• Assessing individuals that have experienced trauma and developed service plans based on their

emotional, physical, and psychological status as well as provided referrals to agencies/individuals within

the community.

• Responsible for taking personal inventory of clothing and other belongings.

• Provided career/job counseling/coaching to a very diverse group of clients.

• Advised clients on career exploration and selecting a college major or vocational trade.

• Helped client's learn to develop healthy and appropriate social skills that would lead to success in

school or work.

• Used variety of assessments to help determine client’s aptitude and skills.

• Helped clients learn how to research available job openings.

• Helped clients learn how to fill out applications for job openings, fill out application to apply for school

and research financial assistance.

• Facilitates group rehabilitation for Therapeutic Foster Children; ages 5 to 18 years and facilitate parenting skills training for Therapeutic Foster Parents
• Have an active role in identifying treatment plan goals for each client and prepare and sign group rehab note.