Dynamic professional with a rich background in customer service and property management, notably at Yorktown Apartments. Excelled in roles requiring the design and implementation of solutions and time management. Proven track record in improving resident satisfaction and streamlining operations. Skilled in laboratory procedures and adept at fostering positive customer relationships.
Secured reservations for multiple Hotel Resorts, Dining Establishments, and event ticket sales.
Created customer portfolios and managed customer account payment information.
Knowledge and practices of multiple software applications.
Resolution to customer problems.
Received, coordinate, research and reply to customer email inquiries.
Knowledge and practices of FAA aviation requirements and regulations for inflight operations.
Performed FAA pre-flight security inspections.
CPR/AED emergency life saving first aid and procedures.
Provided Excellent Customer Service
Culture of Anthropoids for environmental toxicology laboratories.
Use of measurements, salinometer, and input of data.
Performed Problem resolutions.
Process of invoice orders.
Prepared live cultures for international and nationally shipments.
Laboratory key-holder for 24 hour overnight emergency equipment malfunctions.
Customer service
Property Management
Design and implementation
Laboratory Assistant
Time management