Skills
Work History
Generic

Rhonda Seberg

Oklahoma City,OK

Skills

  • Experienced in FAA Medical Certification Process: Over 3 years of experience providing documents for FAA LIE
  • HIPPA Compliance: Extensive knowledge and adherence to HIPAA regulations
  • Case Management: Proven ability to manage complex cases efficiently
  • Medical Records Management: Proficient in handling and organizing medical records
  • Fluent in Medical Terminology: Strong understanding and use of medical terminology
  • Legal Research: Skilled in conducting thorough legal research
  • Computer Proficiency: Proficient in all common programs (eg, Microsoft Office, databases)
  • Critical Thinking: Strong ability to analyze and evaluate information critically
  • Data Analysis: Experienced in analyzing data to identify trends and solutions
  • Organization and Multitasking: Excellent organizational skills with the ability to manage multiple tasks simultaneously
  • Punctual and Reliable: Consistently punctual and highly reliable in professional settings

Work History

Due to Covid-19 pandemic I remained at home for 2020 and 2021.

Patient Care Coordinator (PCC} MedXM/Quest Diagnostics -June 2018- Aug 2019

  • Managed inbound & outbound calls daily
  • Scheduled telephone calls utilizing preapprove scripts & provided guidelines
  • Set appointments provided by Physicians & Contracted Health Plans
  • Served as Department Lead assistant as well as Manager/Supervisor in operation of department
  • Knowledge of office procedures & equipment including computers & software applications including word processing, spreadsheets, databases, email, and intranet communications.


Retail Merchandiser Hallmark Marketing Company – Oct 2017- June 2018

  • Inventory control & auditing of retail partners
  • Prep & modification of retail displays  Reorder & restock facilities of partner retail merchandisers
  • Position involved extensive travel -up to locations the distance of 40 miles
  • Hired support staff for display installations & removals


Asset Protection Walmart Store #0479 – July 2015- Jan, 2016

  • Assisted with investigations, maintained appropriate paperwork, logs & required documentation  Implemented security & safety practices aligned with company protocol
  • Insured store safety reflective of OSHA standards  Utilized two-way radio, computer, phone, & CCTV camera Security Officer/Receiver


Bar-S Foods/Express Services – Oct 2012- June, 2015

  • Monitor traffic control gate – signed in all visitors, vendors, contractors, & deliveries (B2B Customer Service)
  • Recorded visitor's log on traffic movement sheets and electronically
  • Assist visitors with applications & employee call-ins (B2C customer service)
  • Utilized computers & software that included Excel, Word, & Accuterm7 Customer Service Rep (Work @ Home)


NEW Corporation -March 2009- June 2011

  • Inbound Technical services of DirecTV satellite services
  • Addressed customers billing or technical needs, including setting up service calls, working with service techs, and liaison between several other DirecTV departments.
  • Required to follow scripts while maintaining high level of customer service and resolving issues with one call resolution.

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Rhonda Seberg