Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rhonda Simpson

Bergen County, New Jersey

Summary

Results-driven Business Professional known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excels in communication, problem-solving, and adaptability; ensuring effective team collaboration and customer/client satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

5
5
years of professional experience

Work History

Office Manager

New Lanark Healthcare Inc.
Bergenfield, NJ
05.2024 - Current
  • Maintained a filing system for records, correspondence, and various documents.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ensured compliance with applicable laws regarding employment practices.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.

General Manager

Abercrombie & Fitch
Paramus, NJ
06.2022 - 04.2024
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Provided leadership during times of change or crisis situations within the store environment.
  • Resolved conflicts between employees or customers in a professional manner.
  • Conducted daily store operations, including opening and closing procedures, cashier supervision, inventory control, merchandising, and loss prevention.
  • Developed and implemented strategies for increasing customer satisfaction and loyalty.

Store Manager

Abercrombie & Fitch
Paramus, NJ
01.2020 - 06.2022
  • Recruited, trained and supervised new employees.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Education

Bachelor of Science - Business Administration And Management

Montclair State University
Montclair, NJ
05-2019

Skills

  • Operations Management
  • Customer Service
  • Performance Improvement
  • Attention to Detail
  • Verbal Communication
  • Problem-Solving
  • Flexible and Adaptable
  • Calm Under Pressure

Languages

English
Native/ Bilingual

Timeline

Office Manager

New Lanark Healthcare Inc.
05.2024 - Current

General Manager

Abercrombie & Fitch
06.2022 - 04.2024

Store Manager

Abercrombie & Fitch
01.2020 - 06.2022

Bachelor of Science - Business Administration And Management

Montclair State University
Rhonda Simpson