Rhonda Smith

- Oversaw all operations in the Palm Beach county market for our Conviva partner

• Managed TSR(Telephonic Sales Reps) within my market
• Communicated with all partner centers and their CAs(Center Admins)
• Conducted individualized virtual tours to drive leads to each center
• Created and published web-based marketing campaigns and webinars on Value-Based Care

- As the local liaison for the South Florida market, I was responsible for promoting Value-Based Care providers through a variety of marketing strategies such as but not limited to:

• Conducting educational seminars tailored for each provider and reflective of the needs of their local market.
• Producing and recording informational webinars, PSA's and whiteboard animation videos with the purpose of educating adults on Medicare about Value-Based Care
• Creating marketing content using applications such as Biteable,Toonly and Doodly
• Utilizing all aspects of social media to expand exposure and enhance connectivity and interaction with our prospective demographic.

• Delivered tailored and expertly-crafted solutions to optimize residential spaces. My expertise extended across various areas, from master closets and garages to laundry rooms and kitchen pantries, ensuring that every project aligned seamlessly with the client's financial constraints.
• During my comprehensive in-home consultations, I conducted a meticulous evaluation of the customer’s storage requirements, took precise measurements of the space, and crafted a personalized design. This process also included a thorough cost assessment. As a result, clients received a detailed rendering of the proposed design, a mutually agreed-upon pricing structure, and a scheduled installation date.

• Responsible for generating and attracting leads, identifying qualified target advisors, and building relationships with registered representatives and investment advisors requiring extensive phone communication with the broker/dealer community
• Responsible to develop and execute a recruiting plan that includes cold-calling, prospecting, establishing and maintaining lead building relationships, and identifying new opportunities/markets
• Collaborated with Managing Director and Chief of Managing Operations to develop sales strategies
• Detailed review and selection of registered representatives that meet the broker/dealer's requirements and standards
• Keeping the company competitive by staying informed of trends and innovative recruiting techniques
• Maintaining accurate well organized documentation on all prospects in a CRM system

• Exceeded the goal of the spring season by 37%, an over 11% increase from previous year's spring record
• Recognized as having achieved the highest increase in my department in associate sales
• One of only 3 in the entire store to reach their monthly goals for 3 consecutive months
• Acclaimed by 3 different vendors as the associate with the most sales of their product
• Received more than 5 Excellent Customer Surveys, and was acknowledged for opening the most amount of new accounts in one month (June)
• Responsible for opening and closing registers, making change, and daily deposits
• Personal stylist to customers, requiring discretion, tact, patience, and personal attention as well as application of vendor training to properly recommend and fit products
• Responsible for merchandising assigned department

• Ensuring security of flight staff and passengers by performing pre-flight crew safety briefings

• Applying knowledge and discretion in assigning duties and responsibilities to crew members
• Maintaining communication with the flight deck crew throughout the duration of the flight
• Consistently supervising the completion as well as the filing of all paperwork related to each flight
• Relied upon to ensure the safety and comfort of all passengers by interpreting and implementing standard operating procedures
• Used my situational awareness skills in quickly dealing with potentially hazardous and unsafe situations, including administering First Aid in cases of medical emergency
• Depended upon to verify the availability and serviceability of emergency equipment prior to each flight • Utilized effective conflict management skills to defuse possible confrontations or arguments with passengers and/or co-workers
• Instrumental in the preparation of the cabin for an on-time departure by assisting passengers in locating their assigned seating, stowing all cabin baggage, and securing cabin for main door closure
• Maintained an inventory of all catering supplies and products for sale as well as performed all sale transactions on the flight