Property Manager
BBH Capital Investments
Arlington
08.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Completed final move-out walk-throughs with tenants to identify required repairs
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics
- Followed up on delinquent tenants and coordinated collection procedures
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Introduced prospective tenants to types of units available and performed tours of premises
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape
