Rhonda Spikes
Lansing,IL
Summary
At Amazon, I excelled as a Process Associate, enhancing workflow efficiency and reducing data entry errors by implementing rigorous process improvements. My expertise in workflow management and strong problem-solving skills led to significant productivity gains. Skilled in both report analysis and dispute resolution, I consistently delivered results beyond expectations, demonstrating a keen ability to manage multiple tasks effectively.
Overview
7
7
years of professional experience
Work History
Process Associate
Amazon
09.2017 - Current
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Reduced errors in data entry by maintaining strict attention to detail and thoroughness.
Skills
- Workflow Management
- Report Analysis
- Process flows
- Dispute Resolution
- Paperwork Processing
- Process Analysis
- Process Improvement
- Application verification
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Timeline
Process Associate
Amazon
09.2017 - Current
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