I am very experienced in customer service, billing, and office experience. I am currently enrolled in Medical Billing & Coding classes and have recently completed Medical Terminology.
Overview
26
26
years of professional experience
Work History
Scheduling/Office Assistant
Light Source 1, Inc
2021.12 - 2023.08
Customer service
Answer multi-line phone
Schedule jobs for technicians in Los Angeles office
Respond to emails
Data entry
Handle work orders for technicians
Create estimates
Take deposits/payments from customers
Appraisal Coordinator
All Appraisal Services
2020.08 - 2021.12
Assist Real Estate Appraiser with building files for property
Research properties
Check emails
Answering multi-line phone
Data entry
Scanning
Filing documents
Process property closings(Appraiser is a Keller Williams agent)
Store Manager
Title Max
2017.08 - 2021.06
Providing excellent customer service
Driving sales by selling loans
Explaining all details of loans & helping customer decide which one is more beneficial for them
Answering multi-line phone
Making collection calls
Checking emails
Meeting and/or exceeding sales goals
Scanning
Filing
Data entry
Creating documents with Word and Excel
General Manager
Clothes Mentor
2013.03 - 2017.08
Providing excellent customer service
Managing 6-8 employees
Answering emails
Scheduling
Creating events
Handling all social media/website
Advertising
Training and counseling employees
Processing payroll
Completing new hire paperwork(W-4, I-9, and W-2s)
Hiring and terminating employees
Analyzing variances
Seeking new product
Ordering and receiving new inventory
Contacting companies when shipments were damaged, delayed, or with overage/shortage
Managing 3 databases
General Manager
Once Upon a Child
1997.08 - 2017.08
Providing excellent customer service
Managing 15-25 employees
Answering emails
Scheduling
Creating events
Handling all social media/website
Advertising
Hiring, training, counseling, and terminating employees
Processing payroll
Completing new hire paperwork(W-4, I-9, and W-2s)
Analyzing variances
Seeking new product
Ordering and receiving new inventory
Contacting companies when shipments were damaged, delayed, or with overage/shortage
Managing 3 databases
Education
Associates of Applied Science degree - Business Management
Daymar Institute
Clarksville, TN
06.2012
Skills
Team Building
Scheduling
Management
Microsoft Excel
Receptionist
Customer Service
Payroll
Human Resources
Databases
Event Planning
Employee Orientation
Microsoft Outlook
Leadership
Proficient in Word, Excel, Teams, and Outlook. Handled payroll through SunTrust/Truist, ADP, & TimeTrax. (10+Years)
Timeline
Scheduling/Office Assistant
Light Source 1, Inc
2021.12 - 2023.08
Appraisal Coordinator
All Appraisal Services
2020.08 - 2021.12
Store Manager
Title Max
2017.08 - 2021.06
General Manager
Clothes Mentor
2013.03 - 2017.08
General Manager
Once Upon a Child
1997.08 - 2017.08
Associates of Applied Science degree - Business Management
Daymar Institute
Similar Profiles
Tanner MerrillTanner Merrill
Lighting Technician at Light Source UnlimitedLighting Technician at Light Source Unlimited