Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RHONDA STALLINGS

NEW MARKET,Tennessee

Summary

Hardworking and passionate job seeker with strong organizational skills ,seeks to secure full-time Lab Analyst position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.Diligent problem-solver with resourceful approach to challenges and organized style with expertise to manage job functions. Excellent communicator with focus on results. Reliable individual with skills and experience as Laboratory Analyst. Smart and committed to job well done and offering exceptional drive. Dedicated professional skillful in data recording and resourceful and adaptable individual with extensive experience to document results for analysis. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Cashier

Bass Pro Shops
07.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Food City Supermarkets
02.2013 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Supervisor

Oshkosh
08.2004 - 12.2005
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Lab Analyst

Eastman Chemical Company
02.1992 - 08.2004
  • Provided technical guidance and training to laboratory staff.
  • Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
  • Investigated and resolved issues related to laboratory processes and procedures.
  • Recorded and interpreted laboratory results to present to senior colleagues.
  • Recorded and analyzed data to produce reports of results.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Participated in lab meetings and project presentations.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Analyzed results using analytical software and created reports.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Troubleshot and resolved equipment and process issues.
  • Trained and supervised junior technicians in laboratory protocols.
  • Provided support and guidance to junior lab staff.
  • Cooperated with other technicians to develop and test new protocols.
  • Interpreted laboratory results to provide technical advice to scientists.

Store Manager

Little Caesars Pizza
08.1988 - 02.1992
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.

Education

Lab Analyst Certificate - Lab Analyst

Eastman Chemical Co. Lab Analyst Apprenticeship
Kingsport, TN
03.2000

High School Diploma -

Volunteer High School
Church Hill, TN
05.1989

Skills

  • Materials Testing
  • Diagnostic Tests
  • Customer Service Standards
  • Quality Standards Adherence
  • Maintain Equipment
  • Work Process Streamlining
  • Reading Comprehension
  • Sample Preparation and Analysis
  • Compiling Information
  • Quality Control
  • Attention to Detail
  • Test Results Interpretation
  • Laboratory Methods
  • Product Reliability
  • Documentation
  • Laboratory Equipment Handling
  • Sample Products
  • Reviewing Data Standards
  • Laboratory Support
  • Document Processing
  • Instrumental Analysis
  • Hazardous Chemicals
  • Stability Sampling
  • Safety Policies and Procedures
  • Work Planning and Prioritization
  • Team Collaboration
  • Test Data Analysis
  • Corrective Action Plans
  • Active Listening
  • Production Notes
  • LabWare LIMS
  • Analytical Thinking
  • Production Data Review
  • Complex Problem-Solving
  • Critical Thinking
  • Data Collation
  • Prepare Solutions
  • Product Identification
  • Cleaning Procedures
  • Building End Caps
  • Staff Training
  • Cash Handling
  • Customer Relationships
  • Stocking and Replenishing
  • OSHA Standards
  • Grocery Bagging Skills
  • Time Management Skills
  • Status Updates
  • Recycling
  • Data Entry
  • Ordering Procedures
  • Goals and Performance
  • Rotation Procedures
  • Membership Programs
  • Maintaining Quality Assurance Standards
  • Handling Payments
  • Liquor Law Compliance
  • Credit and Cash Transactions
  • Safety Protocols
  • Time Management
  • Grocery Standards
  • Product Knowledge
  • Team Meetings
  • Merchandising
  • Quality Management
  • Team Contribution
  • Customer Interaction
  • Safety Methods
  • Safety Awareness
  • Production Efficiency
  • Leadership
  • Station Preparation
  • Stocking Shelves
  • Identification Checks
  • Till Counting
  • Register Operations
  • Training
  • Cash Drawer Management
  • Cash Register Systems
  • Accurate Money Handling
  • Workplace Safety
  • Issue Resolution
  • Customer Satisfaction

Certification

  • Certified Lab Analyst, Eastman Chemical Company 2000-2004

Timeline

Cashier

Bass Pro Shops
07.2023 - Current

Cashier

Food City Supermarkets
02.2013 - 12.2020

Supervisor

Oshkosh
08.2004 - 12.2005

Lab Analyst

Eastman Chemical Company
02.1992 - 08.2004

Store Manager

Little Caesars Pizza
08.1988 - 02.1992

Lab Analyst Certificate - Lab Analyst

Eastman Chemical Co. Lab Analyst Apprenticeship

High School Diploma -

Volunteer High School

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