Rhonda Stills
Murfreesboro,TN
Summary
Accomplished Document Controller and Quality Technician at Valeo North America, adept in document management and fostering continuous improvement, reduced defect rates by refining quality control measures. Skilled in Adobe Acrobat and records maintenance, I excel in streamlining processes and enhancing operational efficiency, demonstrating exceptional organizational and analytical capabilities.
Overview
16
16
years of professional experience
Work History
Document Controller
Valeo North America
03.2024 - Current
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
- Provided support for document controls and worked with contract documents.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Streamlined the document review process by establishing clear communication channels with relevant team members.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
Manufacturing Quality Technician
Valeo North America
11.2022 - Current
- Decreased defect rates by refining quality control measures and monitoring systems.
- Performed root-cause analysis on defective products, driving continuous improvement efforts throughout the facility.
- Audited internal processes for compliance with ISO standards, maintaining regulatory adherence at all times.
- Led calibration activities for measuring equipment, guaranteeing precision in all testing procedures performed within the facility.
- Conducted comprehensive product testing for optimal performance and reliability.
- Provided technical support during troubleshooting sessions held alongside other technicians – ultimately resolving complex issues swiftly.
- Maintained accurate documentation of all quality control tests and inspections, supporting traceability efforts.
- Implemented corrective actions to address identified issues, bolstering overall product quality.
- Participated in regular safety meetings, promoting a culture of workplace safety awareness among team members.
- Developed and implemented quality control processes to meet product standards.
- Performed thorough inspections of incoming materials and outgoing products.
- Maintained quality documentation and records for conformance with relevant standards.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Mapped process workflows to enhance understanding of procedures.
Machine Operator
Valeo North America
03.2021 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Quickly shut down equipment in emergency situations following protocols.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
Nurse
Tennova Healthcare
03.2008 - 05.2020
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Evaluated charting procedures for adherence to best practices.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
- Expedited discharge processes by coordinating with various departments for timely completion of required paperwork.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Recorded details regarding therapies to keep patient charts updated.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Investigated and resolved issues affecting hospital operations and patient care.
Education
Associate of Applied Science - Nursing
Draughns Junior College
Murfreesboro, TN11.2007
Skills
- Document Management
- Document organization
- Document Scanning
- Records Management
- Document retrieval
- Records Maintenance
- Adobe Acrobat
Timeline
Document Controller
Valeo North America
03.2024 - Current
Manufacturing Quality Technician
Valeo North America
11.2022 - Current
Machine Operator
Valeo North America
03.2021 - Current
Nurse
Tennova Healthcare
03.2008 - 05.2020
Associate of Applied Science - Nursing
Draughns Junior College
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