Work History
Summary
Overview
Education
Skills
References
Timeline
Generic
Rhonda Suder

Rhonda Suder

Pace,FL

Work History

Front Desk Medical Receptionist

Dermatology Solutions Group,LLC
08.2022 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed patient referrals to other medical specialists.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Deli Assistant Manager

DHK Circle K
05.2021 - 05.2022
  • Worked closely with Store Manager to create an environment ensuring the success of the store through excellent customer service and a demonstrated passion for food and serving the public
  • Worked towards department financial plan by improving sales, labor and inventory levels through quality practices and management procedures
  • Managed inventory and utilized tracking reports which assisted with the purchasing, receiving, stocking and rotating the trending of inventory within the deli in accordance to guidelines set by the company 'Truck to Shelf' policy
  • Performed end of day procedures and balanced closing financial paperwork and deposits.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Greeted customers at counter to fulfill requests and answer questions.

Real Estate Assistant

Buyer's Agent of Northwest Florida
10.2016 - 05.2020
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current
  • Input Sales & Customer data into system using Salesforce, adhering to all procedures to keep information private
  • Created and maintained detailed documents and spreadsheets by creating professional charts, tables and filters
  • Worked closely with the public, procuring sales, and providing excellent customer service
  • Maintained sales contracts, ordered all necessary surveys, inspections, title search and permits to ensure a speedy hassle free close of title
  • In addition, worked side by side with the mortgage company, providing all necessary documentation to move towards a smooth sale
  • Respected for my attention to detail in a fast-paced environment and friendly, positive attitude with the pubic, coworkers and clients.
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.

Owner/Operator Specialist

Maid 4 Perfection Prof. Cleaning Services
04.2011 - 06.2016
  • Owned and operated commercial & residential property professional cleaning services
  • Procured and maintained new and existing client accounts
  • Negotiated best value pricing with vendors, quotes and order entry
  • Additionally, maintained all print and design specs and changes, managed customer service accounts and provided leadership over teams
  • Increased customer base by enabling negotiations between clients and staff. Earning their confidence with reliable support, providing clear communication updates and facilitating the sales and service contracts.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.

Front Desk Patient Coordinator

Ellison Vein Institute
08.2008 - 04.2011
  • Answered High volume average daily phone calls to schedule appointments and address patient inquiries
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow
  • Conducted patient intake interviews to collect medical information and insurance details
  • Prepared and sent financial statements to support bookkeeping functions.
  • Worked with patients to schedule tests and procedures.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Organized discharge planning for home care and rehabilitation care stays to ease patients' transition from hospital.

Summary

Dedicated and friendly Medical Administrative Professional offering skills in patient relations. Proficient in EHR/EMR appointment scheduling system to manage, organize and accurately complete patient flow, front desk duties and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence, verifying insurance and ordering referrals. Meticulous in completing assignments and always ready to help team members.

Overview

20
20
years of professional experience
20
20

Years of quality customer service

Education

Some College in Business & Accounting -

James H. Faulkner State Community College
Bay Minette, AL

Professional Real Estate License in Real Estate Law -

Florida Real Estate Institute
09.2000

High School Diploma -

Baldwin County High School
Bay Minette, AL
06.1988

Business & Education Certification -

Bay Minette Area Vocational School
Bay Minette, AL
06.1988

Skills

  • Proficient with Excel, MicroSoft Office, Publisher & PowerPoint
  • Knowledge in Real estate law and contracts
  • Marketing & Advertising
  • Quality Customer Sales & Service
  • Accounting/Billing/Payroll/Invoicing
  • Scheduling and calendar management
  • Spreadsheet development
  • Advanced MS Office Suite knowledge
  • Team collaboration
  • Database entry
  • Organization skills & time management
  • Patient Relations
  • Mail Management
  • Paperwork Coordination
  • HIPAA Compliance
  • Records Management

References

Available upon request.

Timeline

Front Desk Medical Receptionist

Dermatology Solutions Group,LLC
08.2022 - Current

Deli Assistant Manager

DHK Circle K
05.2021 - 05.2022

Real Estate Assistant

Buyer's Agent of Northwest Florida
10.2016 - 05.2020

Owner/Operator Specialist

Maid 4 Perfection Prof. Cleaning Services
04.2011 - 06.2016

Front Desk Patient Coordinator

Ellison Vein Institute
08.2008 - 04.2011

Some College in Business & Accounting -

James H. Faulkner State Community College

Professional Real Estate License in Real Estate Law -

Florida Real Estate Institute

High School Diploma -

Baldwin County High School

Business & Education Certification -

Bay Minette Area Vocational School

Similar Profiles

CREATE PROFILE
Rhonda Suder