Summary
Overview
Work History
Education
Skills
Certification
Timeline
Rhonda Thompson

Rhonda Thompson

Summary

Solid background in management sales and marketing, with strong emphasis in sales. Consistently exceeded sales goals and customer service expectations.2014 was named GM of the year and Property of the Year for La Quinta Inns & Suites. Experienced in handling all aspects of operations. Skilled in developing and implementing standardized policies and procedures. Proactively generate revenues for company brands. Guide the selling process with hotel owners and teams with emphasis on converting opportunities to confirmed revenues.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Brand Sales Manager

Wyndham Hotels & Resorts
01.2020 - Current
  • Working with the new brand ECHO Suites extended stay hotels- increased revenue by boots on the ground approach, building trust with the ownership and management groups
  • Creating spreadsheets and documents to show the efforts that were put into place
  • Responsible for onboarding new Hotels that are at least 3 months out from opening
  • Introducing them to Wyndham Sales from Global sales to local companies in their market to help transition into a remote sales program
  • Expanded market share and brand awareness increasing bottom line

Senior Manager Global Sales New Openings

Wyndham Hotels & Resorts
01.2018 - 01.2020
  • Responsible for all LaQuinta hotels that were open at least 30 days to go onsite and develop sales process for the new team including GM and sales manager

Training Manager

Wyndham Hotels & Resorts
01.2015 - 01.2018
  • Onsite training for all newly open LaQuinta hotels from housekeeping to operations

General Manager

La Quinta Inn & Suites
06.2010 - 01.2015
  • Opened property new construction
  • Responsible for all aspects of daily operations of the Hotel
  • Consistently maintaining high scores in Medallia over 95% on satisfied intent to return
  • Working directly with large corporate accounts to win their business
  • Managing the meeting space for the Hotel
  • Won the honor of Best New Urban design for 2010
  • Constantly running at 120% change in Index from our opening in August 2010

Education

Associates -

Ivy Tech College, Columbus, IN
Attended numerous sales training seminars.

Skills

  • Problem-solving
  • Teamwork and collaboration
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Calm under pressure
  • Excellent communication

Certification

Cvent Supplier Network Certification

Timeline

Senior Brand Sales Manager - Wyndham Hotels & Resorts
01.2020 - Current
Senior Manager Global Sales New Openings - Wyndham Hotels & Resorts
01.2018 - 01.2020
Training Manager - Wyndham Hotels & Resorts
01.2015 - 01.2018
General Manager - La Quinta Inn & Suites
06.2010 - 01.2015
Ivy Tech College - Associates,
Rhonda Thompson