Rhonda Thrailkill
Chicago,Illinois
Summary
Highly Organized, Detail-Oriented, and Efficient Professional Administrative Officer and Coordinator: Manage administrative and operations functionality for hospitals, foundations. Develop superior relations with stakeholders, CEOs, executives, physicians, vendors, third parties, community businesses, and underserved population. Possess excellent written and oral communication skills. Manage several projects simultaneously. Performance-driven Vice President with 15 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
21
21
years of professional experience
Work History
VP Regulatory Affairs Specialist
GenHarp Clinical Solutions
02.2019 - Current
- Ensure regulatory documents, compliance of investigator standards of good clinical practice (GCP) is applicable
- Validate all standard operating procedures
- Overseeing the planning, coordination, and management of regulatory documentation activities
- Maintain and separate regulatory files for each clinical trial protocol (Protocol files)
- Manage patient recruitment, medical records and scheduling
- Assembled relationships with companies and vendors.
Administrative Officer: Civics, Democracy, Education, and Veterans Program
ROBERT R. MCCORMICK FOUNDATION
03.2015 - 08.2016
- Ensured conference logistics ran smoothly: Scheduled meetings and events, booked travel arrangements, assisted directors in registering for conferences, coordinated conference calls, provided catering for meals, and booked conference rooms and catering; set up audio technology; coordinated parking and security clearance for partners and grantees; provided administrative support
- Provided follow-up communications with various partners, grantees, and other parties; prepared executive-level presentations, meeting agendas, and briefing notes
- Managed and coordinate Christ the King Corporate Student Intern Program: Worked weekly with students, giving them job-readiness and soft skills
- Served as project manager for the Illinois Civics Mission Convening Annual Meeting for 300 attendees, including Governor Rauner
- Sent out mass mailings, booked hotel rooms, and organized pre-meeting reception and convening breakout discussions by assigning rooms and facilitators
- Independently and professionally interacted with internal and external customers.
Administrative Assistant
ROSELAND COMMUNITY HOSPITAL
07.2014 - 03.2015
- Helped hospital staff understand policies and procedures: Scheduled mandatory departmental meetings and events for Acute Care, Emergency Department, ICU, OB/Gyn, and Surgery, e.g., fundraisers, parties, coat drives; coordinated logistics for meetings and events attended by community businesses, politicians, and stockholders; provided administrative support
- Adhered to hospital’s guidelines by transcribing minutes for Nursing Leadership, OB Perinatal and Pediatric Meetings, OB Perinatal Stroger Hospital Meetings, Surgery Meetings, Emergency Department Meetings, and Infection Control
- Assisted Chief Nursing Officer in responding to job applicant inquiries; collected monthly reports and statistics from departmental managers for Chief Nursing Officer
- Ensured certified nursing state accreditations by tracking nursing responsibilities
- Created memos, reports, spreadsheets, and other documents for internal and external use; maintained and ensured confidentiality of office records and communications
- Tracked monthly expenses for supplies and equipment: Developed and maintained payroll in Kronos.
Program Coordinator, Foundation
AMERICAN COLLEGE OF SURGEONS
08.2010 - 06.2011
- Increased campaigning and fundraising success: Oversaw and processed gift entries and acknowledgment letters from contributors, supporters, and benefactors; Managed executive database: confidential files, documentations, and electronic donor records
- Interacted with organization's board of directors; recorded, compiled, and distributed board's minutes
- Organized travel arrangements, lodging, and expense reports for executives.
Regional Program Coordinator, Advanced Trauma Life Support
AMERICAN COLLEGE OF SURGEONS
06.2006 - 06.2011
- Coordinated and managed ATLS (Advance Trauma Life Support) course reports for assigned Regions IV & X: AL, AK, FL, GA, ID, KY, MS, NC, OR, SC, TN, and WA; supported fellow Regional Program Coordinators; assisted other functional areas
- Administered regional financial accounts in Oracle program in A/R and A/P
- Provided support for national and regional directors with program and committee assignments
- Maintained guidelines and policies; trained ATLS hospital coordinators on software developments
- Consistently exceeded customer service and project support goals.
Radiology Supervisor, Patient Representative
LOUIS A. WEISS MEMORIAL HOSPITAL
09.2003 - 02.2005
- Assisted Radiology Manager and Chief of Radiology with coordinating administration activities
- Conducted performance reviews and cost center updates; resolved problems regarding patient service issues and x-ray requests; ensured compliance with corporate standards
- Supervised staff members and part-time employees
- Planned, prepared, and revised weekly schedules
- Improved efficiency and effectiveness of assigned operations: Implemented work procedures and standards
- Charged entry and billing vendor: Managed super bills for submission; assisted with hiring; managed payroll.
Correctional Officer, Department of Corrections
COOK COUNTY SHERIFF'S DEPARTMENT
11.2002 - 06.2003
- Maintained security and safety of detainees.
Education
B.S. - Management, Business Administration
A.S. - Accounting / Secretarial Science and Computer Science
Cosmetology - Esthetician Care and Nail Care License Certification
Skills
- Microsoft Suite: Access, Excel, PowerPoint
- Prepare Presentations
- SharePoint, Kronos, Oracle
- Critical Thinking, Time Management
- Customer Service
- Accounts Receivable, Accounts Payable
- Purchasing, Order Supplies; Vendor Management
- Maintain Contracts
- Bookkeeping, Expense Reports, Payroll
Hyperlinks
LinkedIn, www.linkedin.com/in/rhonda-thrailkill
Timeline
VP Regulatory Affairs Specialist
GenHarp Clinical Solutions
02.2019 - Current
Administrative Officer: Civics, Democracy, Education, and Veterans Program
ROBERT R. MCCORMICK FOUNDATION
03.2015 - 08.2016
Administrative Assistant
ROSELAND COMMUNITY HOSPITAL
07.2014 - 03.2015
Program Coordinator, Foundation
AMERICAN COLLEGE OF SURGEONS
08.2010 - 06.2011
Regional Program Coordinator, Advanced Trauma Life Support
AMERICAN COLLEGE OF SURGEONS
06.2006 - 06.2011
Radiology Supervisor, Patient Representative
LOUIS A. WEISS MEMORIAL HOSPITAL
09.2003 - 02.2005
Correctional Officer, Department of Corrections
COOK COUNTY SHERIFF'S DEPARTMENT
11.2002 - 06.2003
B.S. - Management, Business Administration
A.S. - Accounting / Secretarial Science and Computer Science
Cosmetology - Esthetician Care and Nail Care License Certification
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