Rhonda Tidwell

• Managed daily operations to ensure smooth functioning of the support department.
• Monitored employee and customer interactions to assess quality of service.
• Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
• Developed and maintained relationships with customers to enhance customer satisfaction.

baked, donuts, cake decdecorator, price changes , inventory , fried , slice meat etc.

• Maintained clean, organized kitchen to maximize efficiency and food safety.
• Washed dishes and sanitized prep area at end of each shift.
• Stored, labeled and replenished supplies in compliance with food safety regulations.
• Decorated baked goods and designed visually appealing displays of finished products.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
• Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
• Operated commercial kitchen equipment and tools.
• Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
• Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
• Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
• Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
• Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
• Assisted in reducing waste by accurately measuring ingredients during preparation and utilizing leftover dough for new creations.
• Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
• Lifted and moved items weighing over [Number] pounds using proper lifting techniques.
• Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
• Supported the bakery''s reputation for quality by consistently producing visually appealing and delicious baked goods that met or exceeded customer expectations.
• Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
• Assisted management in minimizing overhead costs by effectively managing resources, avoiding overproduction of products, and minimizing waste.
• Ensured consistent quality of bakery products by conducting regular taste tests and adjusting recipes when necessary.
• Supported efficient operations by maintaining accurate inventory levels and promptly restocking supplies.
• Measured and mixed ingredients accurately to assist in baking process.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Inspected goods to establish accurate pricing and labeling.
• Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
• Decorated and merchandised quality bakery goods to build business reputation and revenue base.
• Used utensils and equipment to portion, wrap and display bakery items.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Documented customer orders and conveyed special requests to kitchen staff.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Accurately operated cash register to process customer payments.
• Replenished serving stations with fresh food and cleaned up spills.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Prepared salads, soups and sandwiches for customers.