Rhonda T Konkle
Piedmont,SC
Summary
Proven Laboratory Professional with over 30 years of experience. I have Hospital Management experience but I have been working in Toxicology for Thermo Fisher Scientific since 2014.
Overview
17
17
years of professional experience
Work History
Field Application Engineer
Thermo Fisher Scientific
01.2020 - Current
- Setup and validate Drug of Abuse assays on Indiko, Mindray and AU analyzers.
- Train users to operate Indiko, Mindray and AU analyzers.
- Troubleshoot technical issues on Indiko, Mindray and AU analyzers both on-site and virtually.
Account Manager III, Toxicology Corporate Accounts
Thermo Fisher Scientific
06.2014 - 01.2020
- Key Liaison to Labcorp Toxicology Labs. Primary support person for all Labcorp Toxicology Labs.
- Product and Technical Expert for DRI and CEDIA DAU product line.
- Make on-site sales calls to each Labcorp site at least once per quarter and enter pertinent information into Salesforce.com.
- Work with Labcorp team to accurately forecast product usage.
- Perform on-site validations, create statistical reports, analyze data and present data to Labcorp leadership.
- Promote the sale of new products to Labcorp leadership.
- Daily monitoring of Open Order and Backorder Reports to manage any shipment and logistics issues with minimal disruption to customer.
- Review sales reports and monitor to review sales performance.
- Trainings for Indiko Benchtop System for Toxicology Corporate Accounts.
- Provide on-site technical support for Corporate Accounts customers.
- Provide training, validation and technical support for US Probation and Pretrial Account (20+ labs).
- Direct Sales Responsibility for IDEXX, Antech and Cordant Health Solutions.
Laboratory Manager
Pelham Medical Center
06.2008 - 06.2014
- Primary responsibility for 24 hour full service acute care hospital laboratory.
- Responsible for staff supervision, mentoring, coaching, education and competency.
- Developed all processes, policies and procedures for startup of new hospital lab.
- Responsible for Quality Control and Proficiency Testing Program.
- Responsible for designing Quality Assurance program. Captured, recorded, analyzed all data and presented to C-Suite monthly via Quality Scorecard.
- Responsible for regulatory compliance with FDA, The Joint Commission and CAP.
Education
MBA - Healthcare Management
Florida Institute of Technology-Melbourne
Melbourne, FL05.2012
Bachelor of Science - Medical Technology
University of Louisiana At Monroe
Monroe, LA12.1988
Skills
- Speaker at USP&P Drug Lab Conference, 2016 and 2018
- Hospital Instructor for Cross-Functional 12 week Team Building Class
- Project Manager for startup of new hospital lab
Timeline
Field Application Engineer
Thermo Fisher Scientific
01.2020 - Current
Account Manager III, Toxicology Corporate Accounts
Thermo Fisher Scientific
06.2014 - 01.2020
Laboratory Manager
Pelham Medical Center
06.2008 - 06.2014
Bachelor of Science - Medical Technology
University of Louisiana At Monroe
MBA - Healthcare Management
Florida Institute of Technology-Melbourne
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