Rhonda Tolbert
Flight Attendant
Phoenix,AZ
Summary
Highly motivated In Top Position, Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
34
34
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
Phoenix, Arizona
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales & Marketing Coordinator
Scentsy Independent Consultant Rhonda Tolbert
St. George, UT
11.2006 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accomplished multiple tasks within established timeframes.
Life Enrichment Manager
Southgate Assisted Living
St. George, UT
07.2020 - 08.2022
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Planned out of town day trips, shopping excursions and religious worship opportunities for residents.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Ordering and purchasing while staying within a monthly budget.
- Organize and find entertainers monthly.
Medical Office Manager
Siena's Pharmacy
St. George
10.2018 - 06.2020
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maximized cash flow through optimal billing and collection processes.
- Utilized company's accounting systems to review reports and prepare assessments.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Took care of sales and helped with patients.
- Worked with DR. offices and insurance companies for patients.
- Took care of the ordering with venders and stocking for the retail side of the pharmacy.
- Ordered for the back party of the pharmacy.
Manager of Accounts and Finance
Tolbert's Hardwood Flooring
Driggs, ID
01.2001 - 10.2011
- Assisted staff with questions about budgets, disbursements and other financial matters.
- Developed annual and multi-year budgets to meet organizational needs.
- Oversaw employee expense tracking with associated expense verification and credit card reconciliation.
- Administered expenses in line with forecasted business demands and available income.
- Processed vendor payments, invoices and account statements.
- Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.
- Supported year-end audits by preparing physical and digital records for review.
- Maintained policy, procedure and regulatory compliance business-wide.
- Processed payroll for employees and reported payroll taxes for organization.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Dental Assistant Specialist
Driggs Dental
Driggs, ID
04.2002 - 02.2004
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
Education
High School Diploma -
Bonneville High School
Idaho Falls, ID05.1988
Skills
- Corporate Communications
- Customer Service
- Strong Work Ethic
- Reliability and punctuality
- Passenger Assistance
- Emergency Procedures
- Professional Appearance
- Hospitality service expertise
- FAA Regulations
- Guest Services
- Conflict Mediation
Hobbies
I Love to Be Outside. Camping, Boating, Being on the Beach Or Swimming In A Pool.
I Like To Make DIY Projects and Make Seasonal Crafts.
I Like To Volunteer At Assisted Living Communities.
Timeline
Flight Attendant
SkyWest Airlines
03.2023 - Current
Life Enrichment Manager
Southgate Assisted Living
07.2020 - 08.2022
Medical Office Manager
Siena's Pharmacy
10.2018 - 06.2020
Sales & Marketing Coordinator
Scentsy Independent Consultant Rhonda Tolbert
11.2006 - Current
Dental Assistant Specialist
Driggs Dental
04.2002 - 02.2004
Manager of Accounts and Finance
Tolbert's Hardwood Flooring
01.2001 - 10.2011
High School Diploma -
Bonneville High School