Rhonda Ward
Lepanto,AR
Summary
Dynamic presenter with a proven track record at McDonald's, skilled in visual aids creation and confident delivery. Enhanced customer engagement through tailored presentations and effective training of new staff. Recognized for adaptability and strong stage presence, consistently improving customer satisfaction and team performance. With my education I have learned more about strategy and focusing on more than just the business side of things as well.
Overview
1
1
Certification
Work History
Presenter
McDonald's
- Delivered engaging presentations to enhance customer understanding of menu items and promotions.
- Collaborated with team members to ensure seamless service during peak hours.
- Assisted in training new staff on presentation techniques and customer interaction.
- Adapted presentations based on customer feedback to improve engagement and satisfaction.
- Maintained up-to-date knowledge of menu changes and promotional offers for accurate information dissemination.
Substitute Teacher
Lepanto School
- Delivered instructional support to students across various subjects and grade levels.
- Adapted lesson plans to meet diverse learning needs and classroom dynamics.
- Managed classroom behavior effectively, promoting a positive learning environment.
- Collaborated with teaching staff to ensure continuity in educational delivery.
- Implemented school policies and procedures during absence of regular teachers.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Wet End Operator
Viskase
Osceola Arkansas
2007 - 2016
- Operated wet end machinery to ensure consistent product quality and adherence to specifications.
- Monitored production processes, identifying deviations and implementing corrective actions as needed.
- Conducted routine maintenance on equipment to minimize downtime and enhance operational efficiency.
- Trained new operators on safety protocols and machine operations to promote a safe work environment.
- Documented production data accurately, ensuring compliance with company policies and reporting requirements.
CNA
Baptist Hospital
Blytheville, AR
2003 - 2007
- Delivered engaging presentations to enhance customer understanding of menu items and promotions.
- Collaborated with team members to ensure seamless service during peak hours.
- Assisted in training new staff on presentation techniques and customer interaction.
- Adapted presentations based on customer feedback to improve engagement and satisfaction.
- Maintained up-to-date knowledge of menu changes and promotional offers for accurate information dissemination.
Education
High School Diploma -
Portageville
Missouri Bachelor of Science - Management, Human Resources, Business
University of Phoenix
12.2025
Skills
Visual aids creation
Confident delivery
Content development
Stage presence
Certification
Management and Human Resources certification
Timeline
Presenter
McDonald's
Substitute Teacher
Lepanto School
Wet End Operator
Viskase
2007 - 2016
CNA
Baptist Hospital
2003 - 2007
High School Diploma -
Portageville
Bachelor of Science - Management, Human Resources, Business
University of Phoenix