Rhonda Watson
Maysville,GA
Summary
Professional bakery expert with proven track record in managing high-volume bakery environments. Known for driving operational excellence and fostering collaborative team atmosphere. Reliable and adaptable, excelling in quality control and production optimization.
I am looking to build upon skills and tackle new responsibilities.
Overview
11
11
years of professional experience
Work History
Bakery Supervisor
Southern Baked Pie Company
08.2019 - Current
- Assisted customers with special requests, fostering strong relationships and repeat business opportunities.
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Performed opening and closing duties for department.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Monitored food inventory and supplies to prevent waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Maintained cleanliness and hygiene in bakery premises.
Gate Attendant
Ga Renewable Power
04.2018 - 05.2019
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained a clean and inviting environment at the entrance gate, setting a positive first impression for visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Implemented effective communication strategies with both guests and team members, ensuring clarity in conveying important information.
- Provided essential information on park rules, regulations, and safety guidelines to ensure visitor compliance.
- Monitored gate areas and addressed security situations with management.
- Disbursed and recorded appropriate gate passes.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Bakery Supervisor
Ganache Bakery and Bistro
10.2015 - 04.2018
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Performed opening and closing duties for department.
- Managed daily production schedules, ensuring timely completion of all orders while minimizing overtime costs.
- Greeted customers, answered questions and provided great customer experiences.
- Assisted customers with special requests, fostering strong relationships and repeat business opportunities.
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Monitored food inventory and supplies to prevent waste.
- Planned and executed promotions and special events in close collaboration with management.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
- Developed creative marketing strategies to boost bakery visibility in the local community and attract new clientele.
- Managed all baking operations professionally and handled all problems confidently.
Bakery Supervisor
Buttermilk Pie Company Llc
08.2013 - 08.2015
- Assisted customers with special requests, fostering strong relationships and repeat business opportunities.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Complied with health and safety codes to protect staff and customers.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Produced consistently high-quality baked goods for customers.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Operated cash registers and processed payments accurately.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Managed customer service operations, including taking orders and resolving complaints.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Processed customer orders and payment transactions.
- Trained new employees on bakery methods and procedures.
- Replenished bakery items in display cases.
- Maintained accurate inventory of baking supplies and ingredients.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Managed display cases to verify freshness and attractiveness of products.
- Cut and shaped dough for pies, rolls and other pastries.
- Determined baking times for various items.
- Developed new recipes to expand bakery's offerings and attract new customers.
Education
No Degree - Medical Informatics
Greenville Technical College
Greenville, SCHigh School Diploma -
Baker High School
Baker, FLSkills
- Ingredient knowledge
- Sanitation procedures
- Operations management
- Order fulfillment
- Waste reduction
- Recipe development
- Product display
- Food allergen awareness
- Compliance enforcement
- Bakery operations
- Food management experience
- Catering management
Timeline
Bakery Supervisor
Southern Baked Pie Company
08.2019 - Current
Gate Attendant
Ga Renewable Power
04.2018 - 05.2019
Bakery Supervisor
Ganache Bakery and Bistro
10.2015 - 04.2018
Bakery Supervisor
Buttermilk Pie Company Llc
08.2013 - 08.2015
No Degree - Medical Informatics
Greenville Technical College
High School Diploma -
Baker High School
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