Rhonda Watson
Maysville,GA
Summary
Professional bakery expert with proven track record in managing high-volume bakery environments. Known for driving operational excellence and fostering collaborative team atmosphere. Reliable and adaptable, excelling in quality control and production optimization.
I am looking to build upon skills and tackle new responsibilities.
Overview
11
11
years of professional experience
Work History
Bakery Supervisor
Southern Baked Pie Company
Gainesville, GA
08.2019 - Current
- Assisted customers with special requests, fostering strong relationships and repeat business opportunities.
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Performed opening and closing duties for department.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Monitored food inventory and supplies to prevent waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Maintained cleanliness and hygiene in bakery premises.
Gate Attendant
Ga Renewable Power
Carnesville, GA
04.2018 - 05.2019
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained a clean and inviting environment at the entrance gate, setting a positive first impression for visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Implemented effective communication strategies with both guests and team members, ensuring clarity in conveying important information.
- Provided essential information on park rules, regulations, and safety guidelines to ensure visitor compliance.
- Monitored gate areas and addressed security situations with management.
- Disbursed and recorded appropriate gate passes.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Bakery Supervisor
Ganache Bakery and Bistro
Maysville, GA
10.2015 - 04.2018
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Performed opening and closing duties for department.
- Managed daily production schedules, ensuring timely completion of all orders while minimizing overtime costs.
- Greeted customers, answered questions and provided great customer experiences.
- Assisted customers with special requests, fostering strong relationships and repeat business opportunities.
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Monitored food inventory and supplies to prevent waste.
- Planned and executed promotions and special events in close collaboration with management.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
- Developed creative marketing strategies to boost bakery visibility in the local community and attract new clientele.
- Managed all baking operations professionally and handled all problems confidently.
Bakery Supervisor
Buttermilk Pie Company Llc
Gainesville, GA
08.2013 - 08.2015
- Assisted customers with special requests, fostering strong relationships and repeat business opportunities.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Complied with health and safety codes to protect staff and customers.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Produced consistently high-quality baked goods for customers.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Operated cash registers and processed payments accurately.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Managed customer service operations, including taking orders and resolving complaints.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Processed customer orders and payment transactions.
- Trained new employees on bakery methods and procedures.
- Replenished bakery items in display cases.
- Maintained accurate inventory of baking supplies and ingredients.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Managed display cases to verify freshness and attractiveness of products.
- Cut and shaped dough for pies, rolls and other pastries.
- Determined baking times for various items.
- Developed new recipes to expand bakery's offerings and attract new customers.
Education
No Degree - Medical Informatics
Greenville Technical College
Greenville, SCHigh School Diploma -
Baker High School
Baker, FLSkills
- Ingredient knowledge
- Sanitation procedures
- Operations management
- Order fulfillment
- Waste reduction
- Recipe development
- Product display
- Food allergen awareness
- Compliance enforcement
- Bakery operations
- Food management experience
- Catering management
Timeline
Bakery Supervisor
Southern Baked Pie Company
08.2019 - Current
Gate Attendant
Ga Renewable Power
04.2018 - 05.2019
Bakery Supervisor
Ganache Bakery and Bistro
10.2015 - 04.2018
Bakery Supervisor
Buttermilk Pie Company Llc
08.2013 - 08.2015
No Degree - Medical Informatics
Greenville Technical College
High School Diploma -
Baker High School
Similar Profiles
Katie WiseKatie Wise
Store Manager of Operations at Southern Baked Pie CompanyStore Manager of Operations at Southern Baked Pie Company
Peggy C. KirkPeggy C. Kirk
Catering and Gifting Specialist at The Honey Baked Ham CompanyCatering and Gifting Specialist at The Honey Baked Ham Company
Shannon CooperShannon Cooper
Part Time Sensory Administrator at The Honey Baked Ham CompanyPart Time Sensory Administrator at The Honey Baked Ham Company