Summary
Overview
Work History
Education
Skills
Timeline
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Rhonda Wilson

Customer Service Driver
Atlanta,GA

Summary

A professional and fierce eagle leader with a passion to serve and exemplify
excellence coupled with a diverse employment background eager and ready to fulfill position to exemplify professionalism.

Overview

26
26
years of professional experience

Work History

Fleet Drier

Hertz Car Rental
06.2023 - Current
  • Safely transport r20 rental cars to designated Hertz rental locations
  • Pick up 10-20 repaired and minor vehicle damaged vehicles
  • Adhere to safety and Hertz's regulations
  • Ability to locate all facilities on GPS.

Wheelchair Agent

Unifi Aviation Services
10.2022 - Current
  • Safely and courteously transport Delta Airline wheelchair passengers.
  • Reduced passenger anxiety by patiently answering questions regarding travel procedures and offering reassurance during challenging situations.
  • Provided clear directions and guidance for visually impaired travelers, offering personalized attention throughout their journey.
  • Assist passengers upon arrival with luggage retrieval and transportation pick up.

Wheelchair Ticket Counter Supervisor

Prospect Airline Services
05.2022 - 10.2022
  • Oversee early morning Southwest Airline wheelchair passengers arrivals and departures.
  • Supervise over 35 wheelchair agents
  • Prevent delays by promptly navigating passengers to security checkpoint
  • In the invent of delays and missed flights assure hotel and meal accomodations for passengers.
  • In the interim of passengers waiting, provided light-hearted engaging conversations to prevent anxiety.

Rideshare Driver

Lyft And Uber
05.2015 - 04.2021
  • Provide Uber and safe driving transport
  • Rideshare experience of over 10K rides without accidents or complaints
  • Ability to navigate through traffic and use alternate routes as needed
  • Five star rating with both rideshare companies

HSPD-12 Credentialing Specialsit

Software Tech Enterprises
09.1997 - 08.2020
  • Center for Disease Control Contractor
  • Provide credential administration and support to Identity, Credential, and ICAM operations.
  • Enroll, issue and activate numerous types of ID cards, take photos, and verify fingerprints..
  • Support the appointment managing activities.
  • Perform certificate re-key, pin reset, and card update activities.
    Handle all registration and activation duties.

Education

No Degree - Early Childhood Special Education

Grand Canyon University
Phoenix, AZ
05.2001 -

Skills

Defensive Driving

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Timeline

Fleet Drier

Hertz Car Rental
06.2023 - Current

Wheelchair Agent

Unifi Aviation Services
10.2022 - Current

Wheelchair Ticket Counter Supervisor

Prospect Airline Services
05.2022 - 10.2022

Rideshare Driver

Lyft And Uber
05.2015 - 04.2021

No Degree - Early Childhood Special Education

Grand Canyon University
05.2001 -

HSPD-12 Credentialing Specialsit

Software Tech Enterprises
09.1997 - 08.2020

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Rhonda WilsonCustomer Service Driver