Rhonda Sheehan
Paralegal
Elk,WA
Summary
Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
5
5
years of professional experience
Work History
Paralegal
Fielding Law Group
01.2022 - 10.2024
- Reduced attorney workload by drafting routine legal documents such as Settlement Proceeds Documents, Letters requests including but not limited to; Payment letters, case closed letters, trying to contact client letters, documentation requests, Insurance request letters, medical provider records requests, balance verification requests.
- Scheduling of attorney calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Enhanced accuracy of case analysis with diligent fact-checking and legal research.
- Improved client trust and satisfaction, providing comprehensive support and updates throughout case progression.
- Fostered collaborative environment, facilitating communication between legal teams and clients.
- Conducted in-depth legal research for supporting case strategy development, significantly contributing to positive outcomes.
- Bolstered firm's reputation by consistently maintaining high standards of confidentiality and professionalism.
- Maintained caseload of 69 cases with 40 workable cases on average
- Coordinated across 11 different teams keeping case tasks up to date
Up Front Review
Lincare Medical Supplies
03.2018 - 07.2021
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
- Analyzed medical records to satisfy insurance company mandates.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Reviewed services rendered and completed to reconcile codes.
- Guarded against fraud and abuse by verifying all coded data accurately reflected services provided.
- Filed and updated patient information and medical records.
- Prevented financial delinquencies by working closely with Lincare Centers to resolve billing issues before becoming unmanageable.
- Participated in workshops and other training opportunities to remain current on billing procedures, regulations and industry updates.
- Communicated with Lincare customer service providers to resolve any discrepancies in documentation prior to submitting to Insurance companies.
- Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures codes will qualify through Medicare.
- Verified signatures and checked medical charts for accuracy and completion.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Maintained over 100 cases
- Worked 60+ cases a day
Deputy Clerk II
Alaska Court System
04.2006 - 04.2008
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service t public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Reduced wait times for the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Demonstrated adaptability in handling diverse responsibilities such as managing jury pools, issuing marriage licenses, or attending court sessions as needed.
- Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
- Exercised sound judgment in resolving conflicts or discrepancies within case files, ensuring accurate record-keeping for future reference.
- Supported judicial staff with research tasks, enabling them to make informed decisions during proceedings.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
- In-courted for domestic violence, divorces, criminal cases (district), small claims, CHINA cases (Children in need of Assistance).
- Ran jury pools calling, picking, and running the court room
- Reconciled all the courthouse accounting for all 3 bank accounts
Education
Associate of Arts - General Studies
University Of Anchorage Alaska
Wasilla, AK05.2015
No Degree - Dental Hygiene
University Of Anchorage Alaska
Anchorage, AK12.2014
No Degree - Prerequisites For Medical Sciences
Kachemak Bay Community College
Homer, AK05.2012
National Coding Certificate - Medical Billing And Coding
Kachemak Bay Community College
Homer, AK06.2018
High School Diploma -
Olympia High School
Olympia, WA06.1988
Skills
- Proficient in Microsoft and MS Office
- Smart Advocate
- Outlook
- Case Management
- Client Communication
- Office Administration
Accomplishments
- Managed more than 40 client cases per week.
- Maintained a positive work relationship across 6 teams in different departments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceFlexible work hours401k matchWork from home optionPaid time offPaid sick leave4-day work weekCareer advancementCompany CultureHealthcare benefitsQuote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Paralegal
Fielding Law Group
01.2022 - 10.2024
Up Front Review
Lincare Medical Supplies
03.2018 - 07.2021
Deputy Clerk II
Alaska Court System
04.2006 - 04.2008
National Coding Certificate - Medical Billing And Coding
Kachemak Bay Community College
Associate of Arts - General Studies
University Of Anchorage Alaska
No Degree - Dental Hygiene
University Of Anchorage Alaska
No Degree - Prerequisites For Medical Sciences
Kachemak Bay Community College
High School Diploma -
Olympia High School
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