Rhonda Wright
Atlanta,GA
Summary
Experienced in property management operations, leasing, and real estate acquisitions due diligence. Proven track record of success in managing multi-family assets, conducting budget analyses, overseeing cash flow management, coordinating capital plans, and training staff. Holds credentials as an Accredited Residential Manager (ARM) and possesses a BA in Communications from Georgia State University. Well-equipped to excel in any property management role.
Overview
13
13
years of professional experience
Work History
Regional Manager
29 Street Communities
2024.01 - Current
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region by implementing an over budget approval process.
- Enhanced property occupancy rates over 90% in a competitive market by implementing strategic marketing plans and conducting regular market analyses.
- Established strong partnerships with local government agencies, streamlining permitting processes for construction projects or zoning changes as needed.
Regional Manager
Kenco Residential
2021.08 - 2023.12
- Created and managed 11 annual budgets for every property within the portfolio.
- Trained, empowered, and motivated teams through team building activities, 1 on 1 meetings with Property Managers, continuous support, training, and providing feedback as needed.
- Implemented new renewal increases that are averaging 10% to 30% month over month during pandemic.
- Improved the unit turnkey process relating to quality and timeline, resulting to faster lease-up.
- Oversaw multiple capital improvement projects; such as parking lot seal and stripes, new playground installs, landscape upgrades, unit additions, and new sign package projects.
- Developed new training initiatives and quarterly bonus structures for Property Managers.
Portfolio Manager
Provence Real Estate
2018.07 - 2021.08
- Responsible for the P&L and operations portfolio of 7 market rate and 1 tax credit properties in the Atlanta Metro Area, Augusta, and Columbus area.
- Oversaw the deployment and successful completion of all capital improvement plan within owners’ approved budgets.
- Served as owners’ liaison in the coordination efforts with contractors, consultants, and project managers
- Handled all internal corporate, owner and compliance reporting.
- Generated an average of 15% rental increase as a result capital improvement program.
- Transitioned and repositioned 6 distressed properties within an 8-month period.
- Implemented personal development and training programs for 6 newly hired Property Managers.
- Implemented stringent collections policies to decrease delinquencies by an average of 20% across the portfolio.
- Established an average physical occupancy growth of 22% throughout the portfolio.
- Oversaw a RUBS implementation after management takeover on all new leases and renewals.
Multi-Site Manager
Provence Real Estate
2016.08 - 2018.07
- Managed the daily operations of 2 lease-up properties totaling 100 units within the City of Atlanta.
- Responsible for generating Monthly Variance Reports, Owners’ Monthly Reports, Lease-up and Marketing Programs.
- Achieved 96% stabilization on both in-town properties within a 7-month period from takeover.
- Assisted corporate team with the Due Diligence review for 5 new property acquisitions throughout the southeast.
Property Manager
Provence Real Estate
2015.08 - 2016.08
- Managed new ownership & management transition while effectively maintaining resident retention.
- Oversaw the property capital improvement plan in excess of $1 million.
- Coordinated the unit turnover schedule while maintaining high monthly occupancy and ensured that the project was completed on time and within budget.
- Responsible for generating Monthly Variance Reports, Executive Summaries, and Internal Corporate Reports.
- Performed periodic due diligence reviews with the acquisitions team to analyze the financial performance and physical improvements required for potential property acquisitions or management transitions on both existing and new construction projects
- Continuously reduces the property’s average delinquency as a result of aggressive collection efforts through timely eviction filings and emphasizing a “no partial payments” program.
Property Manager
Provence Real Estate
2014.12 - 2015.08
- Increased occupancy from 71% to 90% within 60 days by recommissioning all distressed units while balancing the operating budget.
- Improved NOI by significantly reducing vacancy loss and concessions.
- Reduced 3rd party vendor costs by self-performing repairs with our in-house maintenance staff.
- Remained compliant with company policies and applicable fair housing & leasing laws.
- Participated in the preparation of the annual operating budget.
- In charge of the annual performance reviews for onsite associates.
Assistant Property Manager
Provence Real Estate
2013.09 - 2014.12
- Developed and utilized sound rent collection procedures to reduce resident delinquencies.
- Prepared daily deposits and maintained all receipts.
- Filed court documents for eviction and attended scheduled court hearings on behalf of the Owner.
Leasing Consultant
Lane Company
2012.07 - 2012.12
- Exceeded leasing renewals goals by 15% for 2 quarters.
- Coordinated monthly property events to promote resident social interaction.
Leasing Manager/Assistant Manager
Wilwat Properties
2011.06 - 2012.07
- Inspected units after move-outs and prepared final account statements.
- Scheduled vendor work orders.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Maintained a monthly closing ratio of above 40%.
- Maintained an economic occupancy above 95% through an aggressive marketing campaign.
Education
Bachelor Of Arts - Communication Disorders
Georgia State University
Atlanta, GA05.2009
Skills
- Property Inspections
- Annual Compliance Inspections
- Staff Training and Development
- Marketing and Advertising
- Employee Mentoring
- Problem-solving abilities
- Excellent Communication
- Critical Thinking
- Customer Relations
- Microsoft Office
- Financial budgeting and reporting
- Social Media Engagement
Hobbies and Interests
Sports, Travel, Reading and new Culinary experiences.
Timeline
Regional Manager
29 Street Communities
2024.01 - Current
Regional Manager
Kenco Residential
2021.08 - 2023.12
Portfolio Manager
Provence Real Estate
2018.07 - 2021.08
Multi-Site Manager
Provence Real Estate
2016.08 - 2018.07
Property Manager
Provence Real Estate
2015.08 - 2016.08
Property Manager
Provence Real Estate
2014.12 - 2015.08
Assistant Property Manager
Provence Real Estate
2013.09 - 2014.12
Leasing Consultant
Lane Company
2012.07 - 2012.12
Leasing Manager/Assistant Manager
Wilwat Properties
2011.06 - 2012.07
Bachelor Of Arts - Communication Disorders
Georgia State University
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