Rhonda C Slavin RN BSN
Ridgeville,SC
Summary
∙ 20+ years of Case Management experience: includes 5+ years of Remote/Telephonic Case Management
∙ 5+ years of experience working with Special Needs Populations (SNP) including both high risk physical and psychological needs patients
- Case Management, Utilization Review, Discharge Planning
- Telephonic/Remote CM including Telehealth CM/Nurse Triage (Work at Home)
- Managed Care (Medicare & Medicaid); SNP (Special Needs Populations)
- complex Physical & Behavioral health needs patient populations
- ICU/Critical Care, Palliative Care, Oncology, Medical/Surgical
- Clinical Nurse Auditor
- Director of Case Management
- Educator: Faculty/Clinical Instructor
Overview
6
6
years of professional experience
Work History
House Supervisor
Fundamental Healthcare
Saint George, SC
11.2018 - 11.2019
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Reviewed clinical documentation to asses standards and quality of care.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
Telehealth Case Manager
AMC Health
New York, NY
12.2016 - 07.2017
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Telephonic Case Manager
Humana
Louisville, KY
05.2016 - 12.2016
- Conducted ongoing evaluations of patients'' medical conditions and needs, advocating for appropriate resources when required.
- Enhanced patient care by conducting thorough telephonic assessments and developing comprehensive case management plans.
- Exceeded performance metrics consistently by managing caseloads effectively while prioritizing high-risk cases that required immediate attention.
- Provided education on disease processes, medications, and self-care techniques for patients and their families, empowering them to take charge of their health.
Amerihealth Caritas
Clinical Nurse Auditor/Telephonic Case Manager
Remote/Charleston South Carolina
10.2013 - 10.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science -
Medical University of South Carolina
Charleston, SC01.1996
Skills
- Critical Care/Palliative Care
- CM/UR/DP
- Management/Leadership
- Education/Interdisciplianry Rounds
Timeline
House Supervisor
Fundamental Healthcare
11.2018 - 11.2019
Telehealth Case Manager
AMC Health
12.2016 - 07.2017
Telephonic Case Manager
Humana
05.2016 - 12.2016
Amerihealth Caritas
Clinical Nurse Auditor/Telephonic Case Manager
10.2013 - 10.2016
Bachelor of Science -
Medical University of South Carolina
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