Rhonda JoLynn Pinkerton
Summary
Proven track record of enhancing customer satisfaction at Deines Pharmacy through exceptional service and teamwork. Demonstrated ability to adapt, problem-solve, and efficiently manage responsibilities across diverse roles.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Membership Recognition, Front Desk as Needed
Beatrice Mary Family Ymca
09.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Certified Pharmacy Technician
Deines Pharmacy
01.2009 - 12.2018
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Licensed Practical Nurse
Deines Pharmacy
09.2000 - 12.2018
- Administered medications and injections to patients.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Monitored patient health conditions to report changes to assigned physician.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Responded to patient requests with appropriate clinical and personal assistance.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided patient education on health care issues and prescribed medications.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
Education
Associate of Applied Science - Practical Nursing
Mid-Plains Community College
North Platte08-1992
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Dependable and responsible
- HIPAA compliance
- Clinical documentation
- Documentation accuracy
Timeline
Membership Recognition, Front Desk as Needed
Beatrice Mary Family Ymca
09.2019 - Current
Certified Pharmacy Technician
Deines Pharmacy
01.2009 - 12.2018
Licensed Practical Nurse
Deines Pharmacy
09.2000 - 12.2018
Associate of Applied Science - Practical Nursing
Mid-Plains Community College
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