- Enjoying the art of baking and pastry-making, experimenting with recipes
- Developed skills in crochet and painting, during my time at Brooks Senior Center
- Outdoor Recreation such as hiking and sightseeing
Rhonda K. Morris
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Companion Aide - Part-time
Philip Windley
03.2023 - Current
- Maintained clean and comfortable living environment for my client, by completing housekeeping tasks such as light cleaning duties, errands, meal planning and preparation.
- Engaged in conversations and meaningful interactions.
- Developed strong relationships with client, based on respect, empathy, while maintaining appropriate boundaries at all times.
- Demonstrated flexibility by adjusting work schedules according changing to client needs.
- Collaborated with family members and healthcare professionals to develop individualized care plans tailored to meet the specific needs of my client.
Customs Clerk Grade 2
Bermudez Group Ltd
09.2014 - 02.2022
- Reduced processing time for shipments by effectively communicating with carriers and customers.
- Coordinated with various government agencies for required permits or licenses in support of clients'' shipping needs.
- Provided expert guidance to clients regarding complex import/export regulations, ensuring their shipments met all necessary requirements for smooth customs clearance.
- Maintained strong relationships with clients, providing exceptional customer service and promptly addressing concerns.
- Streamlined customs clearance process by accurately preparing and filing necessary documentation.
- Collaborated with team members to efficiently manage high-volume workloads during peak seasons.
- Increased accuracy of shipment classifications by diligently researching product information and applying correct Harmonized System codes.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Tracked shipments processing through customs and other agencies and obtained clearances.
Export Logistics & Project Coordinator
Expediters Services Ltd
07.2006 - 08.2014
- Coordinated with suppliers to ensure timely delivery of goods.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Prepared and presented reports to management on logistics performance.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Processed customs declarations and maintained records of customs documents.
- Prepared and submitted reports on import and export activity to management.
- Negotiated freight rates with carriers for international transportation of goods.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated cross-functional teams to ensure seamless collaboration in achieving project objectives, consistently monitoring progress and addressing issues proactively.
Customs Clerk
G.C.M. & Air-Maritime Customs Brokerage Co.
04.2004 - 05.2006
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
Office Supervisor
Azee Shipping & Trading Co. Ltd
01.2001 - 01.2004
- Monitored daily productivity, to improve overall performance of personnel.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Assisted with tariff classification research, ensuring proper duty rates were applied to clients imported goods.
- Resolved complex customs issues through thorough research, preventing costly delays or penalties for clients.
- Organized and maintained records of all customs transactions, ensuring easy access to information for audits or compliance checks.
Administrative Assistant
Expediters Services Ltd
10.1990 - 07.2001
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted with special projects of varying degrees of complexity.
Education
High School Diploma -
Pleasantville Senior Comprehensive
San Fernando, Trinidad06-1988
Skills
- Verbal and written communication
- Project assignments
- Inventory management procedures
- Customer service skills
- Multitasking and organization
- Microsoft office
- Team Building
- Flexible and Adaptable
Certification
- Supervisory Management
- Business Writing & Communication
- Events Management
Interests
Timeline
Companion Aide - Part-time
Philip Windley
03.2023 - Current
Customs Clerk Grade 2
Bermudez Group Ltd
09.2014 - 02.2022
Export Logistics & Project Coordinator
Expediters Services Ltd
07.2006 - 08.2014
Customs Clerk
G.C.M. & Air-Maritime Customs Brokerage Co.
04.2004 - 05.2006
Office Supervisor
Azee Shipping & Trading Co. Ltd
01.2001 - 01.2004
Administrative Assistant
Expediters Services Ltd
10.1990 - 07.2001
High School Diploma -
Pleasantville Senior Comprehensive
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