Rhonda Campbell
Tucson,AZ
Summary
Dedicated healthcare professional with over 25 yrs of experience encompassing a wide array of duties ranging from patient facing and back office administrative duties, to bedside clinical experience. Providing care management and bedside care to all age ranges and acuity levels from infant to geriatric, in the home, senior living, inpatient, surgical, care home, various transitional living, Emergency department, and clinic settings.
Overview
21
21
years of professional experience
Work History
Nurse Clinical Operations Manager
Savoy Life Medical Group
McLean, VA
09.2023 - 12.2024
- Developed and initiated patient onboarding process
- Responsible for patient scheduling and practice schedule management
- Provided guidance and training to new employees regarding policies and procedures, software applications, EHR, and communication platforms within the organization.
- Management of patient chart and relative documentation, including health reacords, consent documentation, healthcare representative documentation, etc.
- Primary contact for patients, caregivers and/or family memebers, providing guidance and education in the patient's healthcare journey
- Liason to tha senior living facilities where the patient's reside
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Collected health history, current vitals, and completed functional assessments for senior living residents
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Arranged, participated in and assisted providers with Telehealth visits.
LPN Vaccine Coordinator
Banner Healthcare
Tucson, AZ
11.2021 - 09.2023
- Compassionate bedside care in a pediatric primary care setting. Including vaccination administration and assisting physicians with examination, evaluation, and procedures for multicultural, pediatric patients from birth to early adulthood, including those with varying medical, social, and behavioral challenges such as delayed development, autism spectrum disorders, behavioral health issues, chronic illness, gender identity, and social service involvement, etc.
- Responsible for maintaining compliance of pediatric clinic's vaccine management for the State Health Department's Vaccines For Children program.
- Tracking of patient population to maintain up to date immunization schedule an implementation of a notification process to patients who are due or past due for immunizations, resulting in an increase in patient compliance with the CDC recommendations.
- Administration and management of the vaccine emergency plan in compliance with the CDC and AZ State Health Department,
- Management of state-required vaccine records (including weekly inventory of vaccines and medications, expiration tracking, and monthly reconciliation of patient and clinic vaccine records, state registry, and state inventory records).
- Training of RN, LPN and MA staff in vaccine administration and documentation in accordance with standard of care as well as VFC program requirement
Home Nursing Service LPN
Caremore Health
Tucson, AZ
05.2018 - 10.2021
- Administering compassionate, skilled nursing care to patients who are independent in senior living, post-op, and/or recently discharged from a facility with various chronic and acute conditions.
- Identifying and addressing patient's acute needs in the home, collecting specimens, obtaining and recording vital signs, cardiovascular & cardiopulmonary checks, wound care, catheter management, management and administration of oral, IV and intra-muscular medications, home safety evaluations and patient and caregiver education
- Providing education and guidance through palliative and hospice transitions of care
- Assisting patients and families to feel comfortable during challenging and stressful situations, providing resources, and/or connecting them to supporting teams within CareMore to further promote recovery, reduce compliance challenges, and improve patient engagement.
- Tracking of preventative screenings , capturing Administering compassionate skilled nursing care, to patients that are independent, in care homes, post-op and/or recently discharged from a facility with various chronic and acute conditions.
- Providing urgent home visits in collaboration with managing providers to determine and meet urgent needs, and avoid ER admissions.
- Assisting the High Risk Care Team (REACH, Hospital @ Home) in the management of complex, chronically ill patients, resulting in improved outcomes and reduced ADK/BDK.
- Delivering information regarding care and medications to patients and caregivers in comprehensible terminology to avoid medication and treatment errors, reducing complications.
- Providing ongoing updates to the interdisciplinary care team with changes or concerns regarding diet, physical activity, behaviors, and other patient factors to facilitate appropriate adjustments to the treatment plan.
- Maintaining Home Nursing Service's supply stock, and implementing new processes to reduce department costs and waste.
Surgical LPN
Michael J. Huether, MD - Arizona Skin Cancer Surgery Center
Tucson, AZ
06.2016 - 05.2018
- Assessment and screening of patients for surgery and clinic appointments.
- Assisting the surgeon with Mohs procedures, including electrocautery, administering subcutaneous anesthetic injections, and bandaging.
- Circulating surgeries, scrubbing surgeries, post-op teaching, and suture removal.
- Test result notification and fielding patients' questions and concerns.
- Post-op education, including post-surgical wound care, infection prevention, diet, activity, etc.
- Weekly after hours/weekend call for urgent post surgical concerns or care as needed
Emergency LPN
Northwest Medical Center & Tucson Medical Center
Tucson, AZ
04.2004 - 08.2014
- Patient advocate and primary caregiver, under the supervision of an RN, for up to 10 emergency patients of varying acuity, at a time.
- Assisting RN's in the triage process.
- Assisting providers with various examinations, bedside procedures and diagnostic processes.
- Specimen collection, obtaining and recording vital signs, catheter placement, peripheral IV placement and management, EKG, VS collection and monitoring, and administration of oral, IV and intra-muscular medications, etc.
- Orientation and training of new grad and/or new hire emergency room LPNs, Paramedics and PCTs
- Trained in computer charting on multiple platforms
- Patient & family education relating to ER visit, disease process, medication management, home care, follow up care, etc.
Education
Go Above IMPACT Award -
CareMore Health - Pima
02.2021
Go Above IMPACT Award -
CareMore Health - Pima
04.2020
Nomination For Leeba Lessin Award -
CareMore Health
02.2020
Certification - Instructor - TeamSTEPPS
DoD (US Air Force)
Tucson, AZ, USA2015
Certification - Instructor - Non-Violent Crisis Intervention
Crisis Prevention Institute
2013
Certification - TERT
Homeland Security
2007
Certification - HAZWOPER
OSHA
Tucson, AZ, USA2005
Skills
- Experienced in adult, pediatric, and geriatric care in various settings, including home care, family clinic, urgent care, emergency department, outpatient surgery, senior living, etc
- Psychological and mental health care proficiency
- Developed and fostered effective communication and collaboration with various teams, including internal, specialty (ie, cardiology, endocrinology, vascular, etc), surgery, primary care, and wound care clinics
- Placement and/or management of IV catheters, indwelling urinary catheters, surgical drains, feeding tubes, etc
- Proficient administration of oral, intravenous, intramuscular, and subcutaneous medications and vaccines
- Led unit redesign, and developed and implemented new processes and procedures for the Emergency Behavioral Unit, ensuring alignment with best practices and improvement of staff and patient safety
- Led hospital staff training for non-violent crisis intervention and DMAFB personnel training in TeamSTEPPS
- Led staff training on the new EHR system, and implemented a sustainable reorganization of vaccination records in accordance with mandatory state regulations
- Developed and implemented an inventory management process, resulting in a decrease in cost and waste, including tracking and maintaining PPE stock during the pandemic
- Facilitated and promoted patient engagement, focusing on education, resulting in improved patient outcomes
- Provided asset training and development to new graduate/new hire RNs, LPNs, paramedics, and PCTs
- Developed and continued to nurture a passion for learning that has provided multiple opportunities to grow my skills and knowledge base
Accomplishments
- AZ LPN License Number: LP039304 02/2004 | Arizona State Board of Nursing, Phoenix, AZ
- CA LVN License Number: 738775 | California Board of Nursing and Psyciatric Technicians
- Licensed Practical Nursing Certificate 10/2003 | Pima Community College, Tucson, AZ
Timeline
Nurse Clinical Operations Manager
Savoy Life Medical Group
09.2023 - 12.2024
LPN Vaccine Coordinator
Banner Healthcare
11.2021 - 09.2023
Home Nursing Service LPN
Caremore Health
05.2018 - 10.2021
Surgical LPN
Michael J. Huether, MD - Arizona Skin Cancer Surgery Center
06.2016 - 05.2018
Emergency LPN
Northwest Medical Center & Tucson Medical Center
04.2004 - 08.2014
Go Above IMPACT Award -
CareMore Health - Pima
Go Above IMPACT Award -
CareMore Health - Pima
Nomination For Leeba Lessin Award -
CareMore Health
Certification - Instructor - TeamSTEPPS
DoD (US Air Force)
Certification - Instructor - Non-Violent Crisis Intervention
Crisis Prevention Institute
Certification - TERT
Homeland Security
Certification - HAZWOPER
OSHA
Similar Profiles
AVINASH SURESH GUPTAAVINASH SURESH GUPTA
Front Office Executive at Savoy Group Of HotelsFront Office Executive at Savoy Group Of Hotels
Dedra AlexanderDedra Alexander
Psychiatric Mental Health Nurse Practitioner at Savoy Medical CenterPsychiatric Mental Health Nurse Practitioner at Savoy Medical Center
Kristi ManuelKristi Manuel
Director of Clinic Operations at Savoy Medical CenterDirector of Clinic Operations at Savoy Medical Center