Rhonda Lynne Sumlin, MBA
Huber Heights,OH
Summary
Innovative Chief Executive Officer bringing progressive career spanning operations, sales and marketing, business management and distribution in profit and nonprofit markets. Excellent business acumen and strategic planning skills to drive profitability and margins year over year. Known for strong leadership and communication skills with ability to build and maintain profitable relationships while exceeding sales and revenue goals.
Overview
30
30
years of professional experience
1
1
DEI Certification
50
50
State Insurance Licenses
Work History
Chief Executive Officer
Sumwise Insurance & Financial Services, LLC.
Huber Heights , OH
2019.10 - Current
- Achieved substantial 25% increase in market penetration by using market expertise and business knowledge to make proactive decisions.
- Led operational oversight and budgetary supervision for field and office locations.
- Devised new diversity and inclusion strategies to boost market penetration, while enhancing new client engagement and nd market penetration while enhancing engagement and driving growth.
Business Consultant
Rhonda L Sumlin Enterprises LLC
Huber Heights , OH
2015.03 - Current
- Devised, deployed and monitored processes to boost long-term business success by 50% and increase profit levels.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Evaluated situations and delivered targeted solutions using various tools and resources.
Area Manager
Colonial Life & Accident Insurance Company
Dayton , OH
2019.10 - 2022.03
- Increased overall sales by 25% through capitalizing on new potential opportunities and developing and maintaining partnerships with 100 existing business partners.
- Drove revenues and team morale by developing and deploying sales contests.
- Brought in exceptional diverse candidates to boost team productivity and operational efficiency.
Insurance Specialist
AAA Insurance
Huber Heights , OH
2018.04 - 2019.10
- Processed eligibility and benefits verification and authorization requests.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Presented insurance options to over 10 families daily in order to close sales on new policies.
Insurance Sales Agent
State Farm Insurance-Independent Agencies
Dayton , OH
2015.07 - 2017.03
- Handled approximately 100 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
- Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Benefits Advisor
Aflac
Dayton , OH
2014.10 - 2015.07
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Directed and controlled over 80% various benefit programs, including medical, dental and vision packages.
- Resolved issues and inquiries from plan participants regarding health benefits and deductions through telephone, email and in-person interactions.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
Director of Community Programs
Mary Scott Nursing Home
Dayton , OH
2012.10 - 2014.02
- Directed product development efforts using industry-specific tools to increase sales by 25% and overall company productivity.
- Monitored resource allocation, budget development, staff and volunteer development for multiple programs/ projects.
- Established technical strategy for dual departments, accounting for overall business goals, budgetary limitations and resource allocation.
Education
MBA - Public Administration
University Of Phoenix
Tempe, AZ06.2009
Bachelor of Science - Organizational Management
Wilberforce University
Wilberforce, OH05.2004
High School Diploma -
Trotwood-Madison High School
Trotwood, OH06.1991
Skills
- Effective Working Relationships
- Proficient In Microsoft Office
- Benefits Administration
- Attention To Detail
- Benefits Knowledge
- Presentation Skills
- Advising
- Superior Communication
- RFP Responses
- Employee Benefits
- Service Improvement
- Digital Marketing
- Exceptional Communication
- Ability To Travel
- Planning and Coordination
- Cultural Awareness
- Attention to Detail
- Training and Development
- Maintenance and Repair
- MS Office
- Active Listening
- Self-Motivated
- Excellent Communication
- Problem-Solving
Accomplishments
- Contract Negotiation - Signed and negotiated the contract for two major clients.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 100+ staff and volunteers in the development of Ex-offender Reentry Initiative.
- Documented and resolved outstanding debts which led to a recovery of over $17,000 in lost revenue.
Certification
- State of Ohio Property & Casualty License - 2016-2022
- State of Ohio Life License-2017-2022
- State of Ohio Accident, Disability & Health License -2014-2022
- State of Ohio Notary Public -2017-2022
- USF Mumba College-DEI Certification 2021
Additional Information
-References Furnished Upon Request-
Community Service
Founding member of Huber Heights Culture & Diversity Citizen Action Commission-6/2020
Huber Heights Culture & Diversity Citizens Action Commission, Vice-Chair (2020-2022)
Advocacy Commitee-Chair (2020-2022)
Huber Heights Culture & Diversity Citizens Action Commission, Chair (present)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Chief Executive Officer
Sumwise Insurance & Financial Services, LLC.
2019.10 - Current
Area Manager
Colonial Life & Accident Insurance Company
2019.10 - 2022.03
Insurance Specialist
AAA Insurance
2018.04 - 2019.10
Insurance Sales Agent
State Farm Insurance-Independent Agencies
2015.07 - 2017.03
Business Consultant
Rhonda L Sumlin Enterprises LLC
2015.03 - Current
Benefits Advisor
Aflac
2014.10 - 2015.07
Director of Community Programs
Mary Scott Nursing Home
2012.10 - 2014.02
MBA - Public Administration
University Of Phoenix
Bachelor of Science - Organizational Management
Wilberforce University
High School Diploma -
Trotwood-Madison High School
- State of Ohio Property & Casualty License - 2016-2022
- State of Ohio Life License-2017-2022
- State of Ohio Accident, Disability & Health License -2014-2022
- State of Ohio Notary Public -2017-2022
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