Summary
Overview
Work History
Skills
Certification
Timeline
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SHANIQUIA RUMPH

SHANIQUIA RUMPH

Tampa,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

Chic Fila
07.2021 - 02.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into work environment.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Played essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Supervised ongoing daily production phases.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Coordinated project workflows for departments.

Grill Cook

Outback Steakhouse
01.2018 - 03.2021
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Efficiently managed time by prioritizing tasks according to importance and urgency.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when short staffed.
  • Grilled meats and seafood to customer specifications.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.

Cook

Buffalo Wild Wings
04.2017 - 12.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained an clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Skills

  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Punctual and Reliable
  • Energetic and Enthusiastic
  • Delegating Work
  • Quality Assurance
  • Inventory Control

Certification

  • Currently: Certified Serve Safe certified

Timeline

Shift Manager

Chic Fila
07.2021 - 02.2022

Grill Cook

Outback Steakhouse
01.2018 - 03.2021

Cook

Buffalo Wild Wings
04.2017 - 12.2019

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SHANIQUIA RUMPH