Rhontae N. Robinson
St. Petersburg
Summary
I am a very organized and structured person, I am very good with computers and software applications, as well as I have had the opportunity to work in supervisory positions that allowed me to learn the ins and outs of documenting and keeping track of paperwork.
Compassionate Family Support Specialist recognized for high productivity and efficient task completion. Skilled in family counseling, crisis intervention, and case management, ensuring comprehensive support to families in need. Excel at communication, empathy, and problem-solving to effectively assist clients and enhance service delivery.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Family Support Specialist
Lealman and Asian Neighborhood Family Center
Saint Petersburg
07.2022 - Current
- I assist in helping people in the community obtain basic need services such as; food stamps, Medicaid and medicare to elderly.
- Coordinated with local agencies to facilitate community support programs for families in need.
- I also assist in process of Social Security retirement funds as needed.
- I have training and knowledge in filing, typing, and also literate on the computer and I am very comfortable with the use of learning new things, as well as fluent in data entry and goal setting and appointment setting.
- I do my and many family members income tax and I would love to learn more to make this another stream of income for myself and my family.
Medical Billing Specialist
About You
Tampa
04.2021 - 04.2022
- Processed and submitted medical claims to insurance companies in a timely manner.
- Reviewed and corrected claims for accuracy before submission to ensure prompt payment.
- Managed billing inquiries from patients and resolved issues related to account discrepancies.
Preschool Director
A Circle of Children
ST.PETRSBURG
07.2020 - 04.2021
- Developed and implemented age-appropriate curriculum to foster children's learning and development.
- Maintained compliance with state regulations and licensing requirements for preschool operations.
- Facilitated open communication with parents regarding their child's progress and developmental milestones.
- Coordinated community outreach programs to enhance engagement and support for families.
- Managed daily administrative tasks, including attendance tracking and record-keeping.
- Trained and mentored new staff on classroom management and safety protocols.
- Organized parent-teacher conferences to discuss children's growth and development.
- Created a positive and nurturing atmosphere that promoted social and emotional growth.
- Implemented health and safety protocols to ensure a safe environment for children.
- Conducted regular assessments of children's progress to tailor learning experiences.
- Developed and maintained the preschool budget, ensuring financial sustainability.
- Handled admission and placement of new students.
- Oversaw day-to-day activities of preschool.
- Led team-building exercises for staff to improve communication and teamwork.
Assistant Preschool Director
Children's Nest Day School
Tampa
01.2016 - 12.2018
- Assisted in overseeing daily preschool operations to ensure a safe and nurturing environment.
- Facilitated communication between parents and teachers regarding children's learning and development.
- Coordinated with staff to develop and implement effective classroom management strategies.
- Managed enrollment processes, including assessment and placement of new students.
- Organized and maintained educational resources and classroom materials for teachers.
- Facilitated staff training sessions on early childhood education best practices.
- Assisted in the planning and execution of special events and community outreach initiatives.
- Promoted a positive and inclusive culture among staff, parents, and children.
- Maintained accurate records of children's progress and development for reporting purposes.
- Coordinated special events such as parent and teacher conferences, open house nights.
- Organized field trips for students to local museums and parks.
- Attended workshops and seminars related to early childhood education topics.
- Assisted teachers in providing instruction, guidance, and support to students.
- Trained new faculty members on program policies and procedures.
- Researched best practices for early childhood education programs in order to improve program quality.
- Provided professional development opportunities for teachers and staff members.
- Established strong relationships with community partners in order to facilitate resources for students and families.
Education
Director of Operations - Childcare
Leary Technical
Tampa10-2016
High School -
Robinson High School
Tampa, FloridaPTECH -
PTECH
St. Petersburg, FloridaSkills
- Data entry
- Appointment setting
- Social services knowledge
- Income tax preparation
- Medicaid assistance
- Community outreach
Certification
Director of Operations(DCF) Child Care Director
Timeline
Family Support Specialist
Lealman and Asian Neighborhood Family Center
07.2022 - Current
Medical Billing Specialist
About You
04.2021 - 04.2022
Preschool Director
A Circle of Children
07.2020 - 04.2021
Assistant Preschool Director
Children's Nest Day School
01.2016 - 12.2018
Director of Operations - Childcare
Leary Technical
High School -
Robinson High School
PTECH -
PTECH