RACHEL HLAWN
Cincinnati
Summary
Organized and detail-oriented professional with experience in administrative support, customer service, and community engagement. Skilled in scheduling, record-keeping, client communication, and office coordination, with proficiency in Microsoft Office, Google Workspace, and Canva. Bilingual in Hakha Chin and Burmese, with intermediate Spanish skills. Recognized for adaptability, strong organizational skills, and maintaining confidentiality while managing multiple tasks. Committed to providing exceptional support in collaborative and inclusive work environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Live-Out Nanny
11.2020 - Current
- Took on variety of roles, working flexible hours to meet fluctuating needs of family
- Developed strong relationships with the children and their families
Office Secretary
Calvary Chin Baptist Church, Kentucky
01.2023 - 08.2025
- Streamlined office operations by managing schedules, communications, records, and documentation, ensuring efficiency and accuracy in support of church leadership and programs.
- Coordinated events, prepared materials, and maintained confidential information, providing essential administrative support that strengthened staff effectiveness and member engagement.
Teaching Assistant
University of Cincinnati
09.2021 - 05.2024
- Provided instructional and administrative support to faculty by preparing course materials, grading exams and assignments, and organizing classroom logistics.
- Demonstrated strong organizational and communication skills while balancing instructional duties and administrative responsibilities.
Community Navigator
Refugee Connect
09.2022 - 10.2023
- Provided direct support to refugee and immigrant clients by coordinating appointments, completing paperwork, and managing follow-up communications with service providers.
- Assisted with day-to-day administrative tasks, including data entry, organizing files, and scheduling meetings with partner organizations.
File Clerk
Harris Law Firm
12.2018 - 02.2022
- Perform periodic inspections of files in order to ensure correct placement, legibility, and proper condition
- Collaborate with lawyers schedule and meet their needs and requirement
Server/Cook
Bangkok Terrace
12.2018 - 10.2020
- Provided excellent customer service by anticipating needs and responding promptly to requests
Education
Bachelor of Arts - Psychology, Sociology
University of Cincinnati
Cincinnati, OH08.2024
Ohio High School Diploma - undefined
Sycamore High School
05.2020
Skills
- Attention to Detail
- Organization & Time Management
- Proficient in Microsoft Office Suite & Google Workspace (Docs, Sheets, Drive)
- Scheduling & Calendar Coordination
- Client relations management
- Records & Document Management
- Canva (Design & Presentations)
Timeline
Office Secretary
Calvary Chin Baptist Church, Kentucky
01.2023 - 08.2025
Community Navigator
Refugee Connect
09.2022 - 10.2023
Teaching Assistant
University of Cincinnati
09.2021 - 05.2024
Live-Out Nanny
11.2020 - Current
File Clerk
Harris Law Firm
12.2018 - 02.2022
Server/Cook
Bangkok Terrace
12.2018 - 10.2020
Ohio High School Diploma - undefined
Sycamore High School
Bachelor of Arts - Psychology, Sociology
University of Cincinnati
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