Rhyan Franklin
Memphis,TN
Summary
Developed skills in fast-paced warehouse environment, focusing on efficient material handling, inventory management, and teamwork. Seeking to transition into new field, leveraging transferable skills in logistics, coordination, and problem-solving. Aiming to contribute to new challenges and opportunities.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
years of professional experience
Work History
Material Handler
FEDEX EXPRESS
07.2024 - 03.2025
- Assisted in unloading shipments and organizing inventory for efficient access.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Followed safety procedures for handling hazardous materials during daily operations.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Supported loading and unloading processes, ensuring timely delivery of goods.
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
Warehouse Associate
Amazon
11.2023 - 06.2024
- Operated warehouse equipment to efficiently move and organize inventory.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 75 pounds.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Concession Stand Volunteer
Fedex Forum
07.2023 - 09.2023
- Provided exceptional customer service during high-traffic events, enhancing guest satisfaction.
- Operated cash registers efficiently, ensuring accurate transactions and managing cash flow.
- Maintained cleanliness and organization of concession areas, promoting safety and compliance with health standards.
- Assisted in inventory management by restocking supplies and tracking product availability.
- Assisted in inventory management, accurately tracking stock levels and notifying supervisors of shortages.
- Addressed customer inquiries and concerns promptly, resolving issues in a professional manner.
- Increased sales through suggestive selling and upselling of menu items.
- Contributed to a positive working environment by fostering teamwork and maintaining open communication with colleagues.
- Set up and dismantled concession stands at various events, ensuring all equipment was in proper working order.
Property Staff
Economy Hotel
01.2023 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Analyzed performance data to identify trends and areas for improvement.
- Managed guest check-in and check-out processes, ensuring efficient service delivery.
- Collaborated with housekeeping to ensure timely room readiness for arrivals.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Crew Member
Popeyes® Louisana Kitchen
05.2022 - 12.2022
- Prepared and packaged food items according to established health and safety standards.
- Maintained cleanliness and organization of workstations, ensuring efficient operations during peak hours.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Collaborated with team members to achieve daily goals and enhance service delivery.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
Wendys Restaurant
11.2021 - 02.2022
- Operated kitchen equipment, including fryers and ovens, following proper usage guidelines.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Kirby High School
Memphis, TN05.2024
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Workplace cleanliness
- Package handling
- Attention to detail
- Teamwork and collaboration
- Equipment safety
- Warehouse safety
- Clean background check
Timeline
Material Handler
FEDEX EXPRESS
07.2024 - 03.2025
Warehouse Associate
Amazon
11.2023 - 06.2024
Concession Stand Volunteer
Fedex Forum
07.2023 - 09.2023
Property Staff
Economy Hotel
01.2023 - 04.2023
Crew Member
Popeyes® Louisana Kitchen
05.2022 - 12.2022
Crew Member
Wendys Restaurant
11.2021 - 02.2022
Kirby High School