Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

RHYAN KING

Summary

Professional with over 4 years of experience in improving patient experiences and optimizing healthcare operations. Proven ability to collaborate across functions to drive innovative solutions. Strong background in biological and physical sciences enhances problem-solving capabilities. Seeking to leverage expertise in a solutions-driven role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Supervisor

Beach Pediatrics
Oceanside
08.2022 - Current
  • Managed appointment scheduling through Athena Health EMR, improving on-time arrivals, and significantly reducing patient wait times, as confirmed by post-visit patient questionnaires.
  • Handled end-to-end insurance processes, including eligibility verification, prior authorizations, claim submissions, denial management, and follow-up to ensure timely reimbursement.
  • Facilitated onboarding training for new team members, delivering up-to-date and accurate information to support a smooth transition, and long-term success.
  • Developed, implemented, and revised medical policies and procedures in line with current medical trends and regulatory changes.
  • Conducted training audits to ensure protocols and standard operating procedures are being followed.
  • Led healthcare operational meetings by developing agendas, guiding discussions, and documenting actionable outcomes to support clinical efficiency.

DENTAL ASSISTANT

Dr. Macarena Planken
Wantagh
03.2022 - 08.2022
  • Assisted dentists during examinations and procedures, including fillings, crowns, bridges, and implants.
  • Captured high-quality dental X-rays to aid in accurate diagnosis and effective treatment decisions.
  • Maintained up-to-date digital charts using Dentrix, improving workflow efficiency and accuracy.
  • Ensured proper sterilization of instruments, and adherence to OSHA and CDC infection control guidelines.
  • Trained and mentored new staff in chairside techniques, infection control, and digital charting protocols.
  • Ensured diligent post-treatment follow-up, contributing to improved patient satisfaction, and continuity of care.

Education

Master of Science - Interdisciplinary Studies in Biological and Physical Sciences

Touro College of Osteopathic Medicine
New York, NY
05.2024

Bachelor of Science - Nutritional Sciences

Howard University
Washington D.C.
05.2021

Skills

  • Systems and platforms: Microsoft Excel, Outlook, PowerPoint, and Word; Athena Health EMR (simplified/mobile documentation, workflows, real-time patient insights, and AI-powered support)
  • Clinical care: specimen collection, vital sign monitoring, emergency response, healthcare operations, lab procedures, protocol adherence, and HIPAA compliance

Volunteer Experience

EMERGENCY MEDICAL SERVICES, VOLUNTEER | 01/2021 - 01/2022

Uniondale Fire Department - Uniondale, NY 

  • Responded to emergency calls on ambulance, ensuring swift medical assistance and improving community safety through effective crisis management.
  • Delivered high-quality emergency care while developing strong communication and critical thinking skills in high-pressure environments.
  • Demonstrated adaptability by responding to diverse emergencies and rapidly changing scenarios.
  • Collaborated with partners and hospital staff, enhancing teamwork and conflict resolution abilities.
  • Documented patient information meticulously under urgent situations to maintain compliance with medical standards, facilitating seamless handoffs to hospital staff.

Certification

  • CPR Certification
  • HIPAA Compliance
  • Software Proficiency

Timeline

Medical Supervisor

Beach Pediatrics
08.2022 - Current

DENTAL ASSISTANT

Dr. Macarena Planken
03.2022 - 08.2022

Master of Science - Interdisciplinary Studies in Biological and Physical Sciences

Touro College of Osteopathic Medicine

Bachelor of Science - Nutritional Sciences

Howard University

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RHYAN KING