Rhyan Payne
Mt. Vernon,IL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Green Liberty
Mount Vernon , IL
09.2020 - 01.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Optimized team hiring, training and performance.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Driver Supervisor
Phillips Backhoe And Tree Service
Mt. Vernon, IL
10.2015 - 09.2018
- Identified process breakdowns and developed improvement plans to resolve.
- Implemented and supported company quality and safety improvement efforts.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Kitchen Manager
Stonewolf Steakhouse
Mt.vernon , IL
10.2008 - 11.2009
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
Kitchen Supervisor
Frosty Mug
Mt.vernon , IL
05.2002 - 02.2005
- Monitored food preparation, production and plating for quality control.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Controlled food costs and managed inventory.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Created new recipes, outlined steps and training staff on correct preparation.
- Set and oversaw weekly and special event menu plans.
- Cut spending through effective inventory management and supply sourcing.
Education
High School Diploma - General Studies
Mt.vernon Christian Academy
817 Woodland Drive 06.1997
Skills
- Employee Motivation and Performance
- Integrity and Transparency
- Marketing Tactics
- Inventory Optimization
- Reducing Costs
- Competition Evaluation
- Balanced Work Ethic
- Managing Employee Relations
- Quality Control Planning
- Sales Growth
- Business Consulting
- Labor Relations
- Change and Growth Management
Timeline
Owner/Operator
Green Liberty
09.2020 - 01.2022
Driver Supervisor
Phillips Backhoe And Tree Service
10.2015 - 09.2018
Kitchen Manager
Stonewolf Steakhouse
10.2008 - 11.2009
Kitchen Supervisor
Frosty Mug
05.2002 - 02.2005
High School Diploma - General Studies
Mt.vernon Christian Academy
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