Rhyan Pina
New Bedford,Massachusetts
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Manager
Boston College College Road Cafe
12.2021 - Current
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Server
Tickets Bar And Grille
06.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Tickets Bar And Grille
06.2019 - 06.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Arts - Psychology
Boston College
Chestnut Hill, MA05.2025
High School Diploma -
St. Georges School
Middletown, RI05.2021
Skills
- Student Support
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Safe Food Handling
- Cash Handling
- Preventive Maintenance
- Student Engagement
Certification
- CPR certified
Timeline
Student Manager
Boston College College Road Cafe
12.2021 - Current
Server
Tickets Bar And Grille
06.2021 - 08.2023
Restaurant Hostess
Tickets Bar And Grille
06.2019 - 06.2021
Bachelor of Arts - Psychology
Boston College
High School Diploma -
St. Georges School
- CPR certified
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