Rhyannon Chatterton
Summary
Dedicated Special Needs Transportation Aide at Freedom Taxi, skilled in ensuring the safety and comfort of students with special needs. Highly focused on effective communication and strategic problem-solving, creating positive relationships with parents and school staff while maintaining a secure environment for students. Certified in Howard County Public School Systems to transport special needs students.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Special Needs Transportation Aide
Freedom Taxi
02.2023 - Current
- Assist in transporting multiple students on the autism spectrum and other special needs such as behavioral challenges, seizure disorders and other medical disorders of various ages
- Monitor and ensure the safety and comfort of students while safely transporting them to and from school.
- Communicate with school staff and parents to allow students to have the best possible experience during transportation.
- Manage incident reporting and communicte with caregivers and educational staff to resolve transport-related concerns
Shift Manager
Mom Wards
06.2021 - 02.2024
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Maintained a fast-paced work environment by ensuring all items were stocked, organized, and ready for opening.
- Provided excellent customer service with friendly and efficient service, addressing customer inquiries, and resolving any issues to ensure a positive dining experience.
- Took leadership in training new employees, ensuring that they learn and get comfortable within a friendly work environment.
Education
High School Diploma -
Northeastern Senior High School
Manchester, PA05-2023
Skills
- Customer Service: Experienced in providing excellent service to customers and effectively handling customer interactions with a professional attitude
- Communication: Ability to clearly and effectively communicate with students, school staff and parents
- Responsibility: Highly trustworthy, able to complete tasks efficiently and with care honest and accountable
- Strategic Thinking: Ability to develop long-term plans and strategies, and able to come up with creative solutions
- Decision-making: Able to make important decisions, especially under pressure
- Safety monitoring: Experience in maintaining a safe environment for special needs children
Certification
- Certified Special Needs Aide, Howard County Transportation - 2024-Present
Timeline
Special Needs Transportation Aide
Freedom Taxi
02.2023 - Current
Shift Manager
Mom Wards
06.2021 - 02.2024
High School Diploma -
Northeastern Senior High School