Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhyddian Gerken

Roosevelt,UT

Summary

Excellent customer service skills.

Hardworking and reliable individual with an extensive background in operating cash registers, daily bookwork, stocking merchandise, and inventory ordering.

Highly organized, proactive and punctual.

Works well within individual and team setting.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Windriver Petroleum
Roosevelt, UT
06.2021 - 01.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Operations Manager

Maverik Adventure's First Stop
Roosevelt, UT
01.2015 - 06.2021
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.

Education

High School Diploma -

Thompsen High
Roosevelt, UT
05-2006

Skills

  • Operations Management
  • Employee Scheduling
  • Retail Operations
  • Money Handling
  • Customer Relations
  • Customer Service
  • POS Systems
  • Staff Training
  • Customer Complaint Resolution

Timeline

Assistant Manager

Windriver Petroleum
06.2021 - 01.2023

Operations Manager

Maverik Adventure's First Stop
01.2015 - 06.2021

High School Diploma -

Thompsen High

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Rhyddian Gerken