Rhyle Parker
Fort Stewart,GA
Summary
- Hardworking and efficient Medical administrative professional, proficient in appointment scheduling, front desk management and recordkeeping. Helps staff maintain operations at optimal levels with greta organizational and multitasking abilities. Skilled at typing correspondence and managing files. Excellent problem-solver and clear communication with positive and upbeat personality.
Overview
6
6
years of professional experience
Work History
Release of Information Specialist
Vital Records Control Inc.
10.2023 - Current
- Enhanced the efficiency of the release of information process by implementing a streamlined system for handling requests.
- Ensured compliance with HIPAA regulations through diligent tracking and monitoring of protected health information disclosures.
- Decreased turnaround time for record requests by prioritizing tasks and utilizing organizational skills.
- Retrieved Medical Records using multiple EMR systems ( Modmed, Athena, Allscripts, Powerchart, Practicefusion )
Healthcare Navigator
Fonemed
10.2021 - 10.2023
- Initial Point of Contact for patients and directing them to a Registered Nurse in a timely manner.
- Obtained key demographics and health information and registered them accurately for clinician to follow up
- Took notice of injury reports from patients using PHMS software
- Booked appointments through eClinicalworks
- Some minor technical troubleshooting of the patient portal
Medical Receptionist
Spectrum Spine And Pain Care
05.2021 - 10.2021
- Coordinated patient scheduling, check in, check out and payments for billing through Moderning Medicine and Athena EMR
- Managed multi phone line system and managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Helped patients complete necessary medical forms and documentation
- Adhered to HIPAA guidelines to protect patient privacy
Medical Receptionist
Hugo Higa MD LLC
10.2019 - 05.2021
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
Dental Receptionist
Robin Nishimura DDS
05.2018 - 10.2019
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
Education
High School Diploma -
Pearl City High Scholl
Pearl City, HI05.2018
Skills
- HIPAA Compliance
- Interpersonal Skills
- Time Management
- Performance Metrics
- Adaptability
- Problem Solving
- Technical Proficiency
- Attention to Detail
- Medical Terminology
- Quality Assurance
- Customer Service
- Software Knowledge
- Multitasking
- Critical Thinking
- Organizational Skills
- Microsoft Excel
- Insurance Verification
- Appointment Scheduling
- EMR Systems
Languages
Tagalog
Native or Bilingual
References
References available upon request.
Timeline
Release of Information Specialist
Vital Records Control Inc.
10.2023 - Current
Healthcare Navigator
Fonemed
10.2021 - 10.2023
Medical Receptionist
Spectrum Spine And Pain Care
05.2021 - 10.2021
Medical Receptionist
Hugo Higa MD LLC
10.2019 - 05.2021
Dental Receptionist
Robin Nishimura DDS
05.2018 - 10.2019
High School Diploma -
Pearl City High Scholl
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