Summary
Overview
Work History
Education
Skills
Timeline
61

Rhylie Fowler

Ocala,FL

Summary

Dynamic professional with a proven track record at Ocala Dental Harmony, excelling in sterilization techniques and customer service. Demonstrated ability to enhance team performance and patient satisfaction through initiative-taking and quality control monitoring. Skilled in appointment scheduling and office organization, contributing to increased efficiency and positive client interactions.

Overview

2
2
years of professional experience

Work History

Front Desk / Sterile Technician

Ocala Dental Harmony
12.2023 - Current

• Enhanced surgical team performance by promptly providing required sterile instruments during surgeries.
• Reduced risk of infection by properly disposing of contaminated materials and maintaining equipment cleanliness.
• Minimized delays in surgical procedures by efficiently handling urgent requests for specific sterile tools or supplies.
• Provided support during surgery preparations, ensuring timely availability of sterile equipment when needed
• Greeted customers warmly and made them feel welcome.
• Answered incoming calls and took messages as needed.
• Assisted with scheduling appointments for clients and visitors.
• Resolved any customer complaints or issues in a timely fashion following established protocols.
• Explained policies and procedures to visitors.
• Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
• Scheduled and confirmed appointments

One Year Old Teacher

Creative Beginnings Pre-school
08.2024 - 12.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Managed classroom supply inventory to ensure availability of necessary resources for successful implementation of lessons plans consistently.

Food Service Worker

Old School Icecream
07.2022 - 08.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Developed and maintained positive relationships with customers to enhance service.

Host/Togo

Chili's Restaurant
12.2022 - 07.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.


Education

High School Diploma -

Forest HighSchool
Ocala, FL
05.2023

Skills

  • Sterilization techniques
  • Quality control monitoring
  • Decontamination procedures
  • Customer Service
  • Telephone Etiquette
  • Team Collaboration
  • Appointment Scheduling
  • Office Organization

Timeline

One Year Old Teacher

Creative Beginnings Pre-school
08.2024 - 12.2024

Front Desk / Sterile Technician

Ocala Dental Harmony
12.2023 - Current

Host/Togo

Chili's Restaurant
12.2022 - 07.2023

Food Service Worker

Old School Icecream
07.2022 - 08.2023

High School Diploma -

Forest HighSchool
Rhylie Fowler