Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rhys Julian-Jones

Fullerton,CA

Summary

Dedicated and enthusiastic individual with a passion for sustainable energy and exceptional customer service seeking the position of Tesla Advisor. I aim to contribute to Tesla's mission to accelerate the world's transition to sustainable energy by delivering outstanding educational and immersive experiences to customers.

Overview

5
5
years of professional experience

Work History

Customer Services Manager

Wolflick, Khachaturian, & Bouayad APC
03.2020 - Current

Client Onboarding: Streamlined the client onboarding process by developing standardized intake forms and procedures to gather necessary information efficiently.

Client Communication: Acted as the primary point of contact for clients, ensuring prompt and professional responses to inquiries, scheduling appointments, and addressing concerns.

Client Education: Developed informational materials and conducted virtual or face-to-face meetings to educate clients on legal processes, expectations, and their roles in cases.

Lead Counselor

YMCA Of The Foothills
05.2018 - 08.2019

Camper Engagement: Foster a positive and inclusive camp environment by encouraging campers to participate in activities, make friends, and build self-esteem.

Activity Planning: Collaborate with camp management to plan and organize daily camp activities, ensuring they are age-appropriate and align with the camp's goals and themes.

Documentation: Maintain accurate records of incidents, accidents, and any relevant camper information. Assist with camper check-in and check-out processes, including verifying identification and contact information.

Education

Bachelor of Science - Computer Science

California State University - Fullerton
Fullerton, CA
12.2022

Skills

  • Customer Service
  • Personnel Training and Development
  • Sales Expertise
  • Effective Workflow Management
  • MS Office Expertise
  • Client Relations and Retention
  • Product Knowledge
  • Continuous Improvements

Languages

Armenian
Native or Bilingual
Spanish
Professional Working

Timeline

Customer Services Manager

Wolflick, Khachaturian, & Bouayad APC
03.2020 - Current

Lead Counselor

YMCA Of The Foothills
05.2018 - 08.2019

Bachelor of Science - Computer Science

California State University - Fullerton
Rhys Julian-Jones