Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Rhythm Lama

Creve Coeur,MO

Summary

Results-driven IAM Business Analyst with 8+ years of experience in Identity and Access Management (IAM) specializing in IdentityIQ and IdentityNow (Identity Security Cloud). Demonstrated success in executing projects that enhance Role-Based Access Control (RBAC), User lifecycle management (LCM) and Access Certifications. Proficient in leading requirements gathering sessions, troubleshoot IAM issues, and deliver solutions in fast-paced, regulated environments. Adept in Agile methodologies, process optimization, and fostering collaboration among stakeholders.

Overview

8
8
years of professional experience

Work History

IAM Consultant (Sr. IAM Business Analyst)

Caterpillar Inc
Peoria, IL
08.2018 - Current
  • Collaborated with cross-functional teams (development, security, and business stakeholders) to establish business needs, and deliver IAM solutions within sprint timelines.
  • Spearheaded the collaboration efforts between IAM Development and Business teams to translate requirements into effective IAM solutions.
  • Facilitated application onboarding efforts with various connectors Salesforce, JDBC, Active Directory, Azure AD, Delimited files.
  • Coordinated status meetings with division leaders in the enterprise to review implementation milestones and tackle pending tasks.
  • Streamlined business processes for growing business applications, utilizing the IdentityIQ platform for access certification, access provisioning, and role-based access control (RBAC).
  • Facilitated sprint planning, backlog grooming, and retrospectives as part of a Scrum team, ensuring alignment between business requirements and technical deliverables. Collaborated with IAM developers to assess bugs, new features, and enhancements.
  • Managed the end-to-end onboarding of over 1,000 applications to IdentityIQ, utilizing Kanban boards to track progress and prioritize tasks.
  • Created policies and procedures to meet IT Security Controls requirements and SOX Controls.
  • Delivered training sessions and conduct demonstrations to stakeholders.
  • Act as the primary point of contact for stakeholders and clients of IdentityIQ services in the enterprise.
  • Trained and led IAM business analysts to achieve operational objectives.
  • Conducted daily stand-ups and sprint reviews to track progress, address blockers, and ensure alignment with business objectives.
  • Utilized Jira and DevOps to manage project tasks, track sprint progress, and maintain transparency across teams.
  • Enhanced audit evidence reports by partnering with IT Security, stakeholders, and IAM leadership.
  • Leveraged Visio, SharePoint, and documentation tools to optimize customer interactions with the platform.

IAM Business Analyst

Capital Group
San Antonio, TX
10.2016 - 07.2018
  • Collect stakeholder requirements for application onboarding and IAM solutions.
  • Create, analyze, and validate detailed functional specifications.
  • Assist application onboarding to IdentityIQ using out of the box connector.
  • Analyze client specifications and collaborate with IAM development team and project manager to estimate the effort required.
  • Facilitate IAM solution from inception to delivery by working extensively with Stakeholders and Development team.
  • Provide production support and troubleshooting issues faced by clients.
  • Perform User Acceptance Testing and bug-related reengineering efforts.

Education

Masters in Information Technology - Information Technology

Atlantis University
Miami, FL

BBA - Business Administration and Management

Pokhara University
Pokhara, Nepal

Skills

  • IdentityIQ
  • IdentityNow
  • Power Automate
  • Microsoft Visio
  • SharePoint
  • PowerBI
  • MySQL
  • Strong verbal, written, and analytical skills
  • Self-motivated

Accomplishments

  • Successfully led a team of IAM Business Analysts to exceed annual application onboarding targets, achieving 450 (2019), 750 (2020), and 1000 (2021) applications onboarded to IdentityIQ, contributing to a total of 2900+ applications managed by the platform.
  • Streamline operational process that handles automated Access Certification processes for 2900+ Onboarded applications while meeting compliance and IT Controls needs.
  • Achieved recognized from IAM leaderships (Caterpillar Inc) for excellent professional performance and stakeholder satisfaction.

Languages

English
Full Professional

Timeline

IAM Consultant (Sr. IAM Business Analyst)

Caterpillar Inc
08.2018 - Current

IAM Business Analyst

Capital Group
10.2016 - 07.2018

Masters in Information Technology - Information Technology

Atlantis University

BBA - Business Administration and Management

Pokhara University

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Rhythm Lama