RIA GILOU
PHOENIX,Arizona
Summary
Talented Business Manager with natural leadership qualities and excellent service skills; Specializing in building long-term client relationships; Possessing a passion and analytical mind for the real estate and financial industry.
Overview
30
30
years of professional experience
Work History
Robert Half International
Business & Office Management Contractor
01.2017 - Current
- Multi-talented business manager actively supporting well-known reputable firms throughout the valley to successfully manage various business projects and assignments in the following roles.
- Office Management, Administration, Accounting and Real Estate.
T & R Properties
Commercial Property Management Assistant
01.2016 - 01.2017
- Assisted property manager with multiple properties in portfolio with a high standard of customer service, and ensure growth in leasing occupancy rates.
- Managed daily AR/AP in QuickBooks; tenant lease contracts and maintenance work orders requests.
- Prepared month and year-end taxes & insurance and credit card reconciliations to efficiently streamline the financial data for the property manager.
- Composed a work instruction manual and trained new hire for the position.
First Assembly of God Church
Bookkeeper
01.2015 - 01.2016
- Full-charge bookkeeper managed general fund account in QuickBooks and all financial responsibilities which included A/R and A/P, payroll, investment funds and general month/year end closing, taxes & insurance as well as visa and bank statement reconciliations.
- Prepared monthly and yearly corporate financial reports, profit & loss statements/balance sheets and presented at board meetings.
- Handled the leasing for rental tenants and managed the small renovation projects. Developed excellent working relationships with staff and members.
- Wrote instruction manual and trained new person for the position.
SJ Fowler Real Estate, Inc
Commercial Real Estate Agent
01.2012 - 01.2015
- Represented clients for commercial and residential real estate acquisitions and leasing with a strong focus on investment, retail, and multifamily properties.
- Conducted extensive market research and site visitations, used MLS, CoStar and LoopNet services to compare data and identify the best investment opportunity for the client's needs.
- Submitted offers and negotiated prices on client's behalf.
Wells Fargo Bank Home Mortgage
Closing Specialist
01.2009 - 01.2010
- Managed a continual volume of mortgage loan documentation in daily assigned pipeline with expedience and high degree of accuracy.
- Responsible for understanding and maintaining compliance of all federal regulations and procedures for closing documents.
- Ensured that all closing figures were balanced and wire transfers submitted within the deadline time to fund and close the loans.
Illinois Housing Development Authority
Loan Closing Officer
01.2001 - 01.2007
- Audited a high turnover of loan file documents with quality assurance standard to meet compliance and legal requirements.
- Communicated professionally with financial institutions and title companies to complete all due diligence with post-closing documents.
Levin Associates
Commercial Real Estate Associate
01.2000 - 01.2001
- Successfully managed multiple roles within the corporation for privately owned and managed properties as well as newly constructed homes on behalf of the owner.
- Executed property management duties for office building, working closely with building engineers and vendors to ensure successful maintenance and operations.
- Point of contact for tenants, prospects and conducting showings of office buildings for lease and sale.
- Worked with owner on proposals and lease contracts and managed the MLS system.
- Conducted all meetings with buyer clients for new home construction product & design selection, upgrades, and corresponding with in house architects and project managers on construction timelines.
First Midwest Bank, NA
Construction Loan Administrator
01.1999 - 01.2000
- Collaborated with loan officers and finance team on commercial construction loans.
- Managed complex construction budget spreadsheets and draw requests throughout the building project.
- Responsible for review and collection of all necessary documentation on loan files to ensure accuracy and compliance with federal regulatory guidelines.
- Conducted site inspections prior to fund disbursements at various phases of the construction project and monitor that projects were being executed to plans; Following up with written progress reports for files.
Revere Mortgage, Ltd
Loan Closer Assistant
01.1998 - 01.1999
- Managed closing responsibilities for fast-paced brokerage firm with high volume on refinancing and purchase of home mortgage loans.
- Administered the legal closing documents with complete accuracy on title work, insurance, pay-off balances and closing figures for clients.
- Maintained resilience under pressure and heavy deadlines. In addition, processed new incoming FHA loan business.
Prism Corporate Reality, Inc
Commercial Real Estate Associate
01.1994 - 01.1998
- Worked closely with broker to represent corporations in office space, retail and industrial real estate for relocations, lease contract negotiations and construction renovation projects.
- Consistently made a 100 prospect and follow up sales calls a day.
- Conducted market research, and showing tours, prepared presentation reports for clients for building sites and price comparisons.
- Influential in company revenue increase due to 95% success ratio on closings and signing of national accounts resulting in an upgrade of the firm’s office space.
Education
Bachelor's Degree - Business Management
DePaul University
Chicago, ILReal Estate License
Arizona School of Real Estate And Business
Scottsdale, AZSkills
- Microsoft Office Suite
- QuickBooks Pro
- Real Estate license
- Foreign Languages
- Business Management
- Finance and accounting
- Data collection and analysis
- Written and oral communication
Community Service
- First Assembly of God El Cajon, CA, Food Missions
- City of Phoenix (Graffiti Free Phoenix) Phoenix, AZ, Paint over graffiti walls
- Lodestar Day Resource Center Phoenix, AZ, Post office and front desk
- Alliance for the Great Lakes Chicago, IL, Beach cleanup
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Robert Half International
Business & Office Management Contractor
01.2017 - Current
T & R Properties
Commercial Property Management Assistant
01.2016 - 01.2017
First Assembly of God Church
Bookkeeper
01.2015 - 01.2016
SJ Fowler Real Estate, Inc
Commercial Real Estate Agent
01.2012 - 01.2015
Wells Fargo Bank Home Mortgage
Closing Specialist
01.2009 - 01.2010
Illinois Housing Development Authority
Loan Closing Officer
01.2001 - 01.2007
Levin Associates
Commercial Real Estate Associate
01.2000 - 01.2001
First Midwest Bank, NA
Construction Loan Administrator
01.1999 - 01.2000
Revere Mortgage, Ltd
Loan Closer Assistant
01.1998 - 01.1999
Prism Corporate Reality, Inc
Commercial Real Estate Associate
01.1994 - 01.1998
Bachelor's Degree - Business Management
DePaul University
Real Estate License
Arizona School of Real Estate And Business
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