Ria Maharaj
Fremont,CA
Summary
Diligent college student, entering her fourth year at Santa Clara University as a clinical psychology major. 5 years of work experience and proven knowledge of clinical services, customer service, and patient relations; flexible in any work environment; and willing to learn anything new. Aiming to leverage my abilities to successfully fill any client services and overall support and help your company in any way. Frequently praised as a hardworking, fast-learning, diligent, and altruistic individual by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Paid Internship
Mindset Counseling Group
05.2022 - 09.2024
- Streamlined client communications by responding promptly to emails and providing phone support, improving client satisfaction.
- Ensured positive first impressions by welcoming clients and addressing inquiries promptly.
- Organized emails and notes for efficient retrieval and reference.
- Coordinated billing processes to ensure accuracy and timeliness, contributing to smoother financial operations.
- Assisted with social media management to increase practice visibility and engagement with clients.
- Acquired knowledge on effective practice operations management.
Patient Services
CareOne Medical Corporation
Pleasanton, CA
03.2020 - 08.2023
- Greeted clients courteously to foster a welcoming environment.
- Assisted in integrating inventory from old POS into new system.
- Managed phone inquiries to deliver timely assistance.
- Conducted scrub fittings to ensure proper fit and comfort for clients.
- Interacted with patients, resolving service issues based on feedback.
- Collaborated with marketing team to develop effective promotional strategies.
- Utilized computer systems to accurately retrieve and enter patient service records.
- Performed assessments to determine need for physical therapy services.
Community Service Representative
Harvest Helpers
08.2018 - 03.2020
- Dedicated time helping collect fruit from different houses
- Painted posters/murals showing awareness around my school
- Passed out brochures around different classes with any interests
- Helped organize different fruits that needed to be taken to the correct location
- Get fruit from families that are willing to give us to share among the poor
Volunteer
Merril Gardens Senior Care
- Worked with Dementia Patients and couples
- Provided companionship and emotional support to enhance resident well-being.
- Documented resident interactions and changes in behavior for staff review.
- Collaborated with other volunteers to create a positive work environment.
- Help promote meaningful engagement through tailored and sensory-based activities.
- Researched and gathered information
Volunteer
South Asian Mental Health Organization
Education
B.S. - Psychology
Santa Clara University
05.2026
High school diploma -
Mission San Jose High School
06.2022
Skills
- Communications
- Presentations
- Debates
- Group Projects
- Spanish
- Customer service
- Problem-solving
- Leadership
- Organizing
- Collaborative skills
- Digital Photography
- Painting
- Drawing
- Wacom Tablet
- Cameras
- Lenses
- Light Computer Programming
- Python
- Unity Game Engine
- Khan Academy Coding
- Google Docs
- Google Slides
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Adobe Photoshop
- Adobe Lightroom
- Adobe Premiere
- Communication skills
- Patient assessment
- Team collaboration
- Problem resolution
- Cultural awareness
- Multitasking Abilities
- Collaboration
- Time management
- Critical thinking
- Communication
- Decision-making
- Attention to detail
- Analytical and critical thinking
- Organization
Activities
- Varsity softball, 2018 to 2022
- Volunteer, Assistant Coach, and Mentor at the MSJLL Little League Softball program, 2017 – 2020, Help assist with weekly practice and game, Help kids with team building and communication, Teach and help condition them by teaching them the strategies of the game
Languages
English
Native/ Bilingual
Hindi
Professional
Spanish
Limited
Timeline
Paid Internship
Mindset Counseling Group
05.2022 - 09.2024
Patient Services
CareOne Medical Corporation
03.2020 - 08.2023
Community Service Representative
Harvest Helpers
08.2018 - 03.2020
Volunteer
Merril Gardens Senior Care
Volunteer
South Asian Mental Health Organization
B.S. - Psychology
Santa Clara University
High school diploma -
Mission San Jose High School