RIA MARTINSON

• Collaborated with engineers to develop design specifications and requirements.
• Utilized AutoCAD and Revit software to transform conceptual sketches, field notes, and markups into comprehensive, professional, technical drawings.
• Mentored new drafters to maximize performance and accuracy.
• Maintained organized records of drawings, revisions, and project changes.
• Kept to tight deadlines and forged strong team bonds to accomplish challenging objectives.
• Optimized final layout plans through meticulous adherence to company principles, client criteria, project specifications, and drafting standards of The American Institute of Architects (AIA).
• Managed transfer of project data, drawings, and information to FTP (File Transfer Protocol) websites, ensuring accessibility and organization across platforms.

• Coordinated field liaison between Design Consultants (DCs), Corporate, and Installed Services Department to ensure alignment and effective communication.
• Delivered actionable feedback to DCs to drive sales performance and communicated critical field insights to DSM (District Sales Manager) to inform operational decisions.
• Supported DSM in training new hires through ride-alongs, individualized sales coaching, and project management to enhance team capabilities.
• Reduced risk of production delays and client dissatisfaction by proactively reviewing and rectifying invoice errors.

• Expertly sold a wide variety of products with unique technical specifications while skillfully integrating the principal elements of design.
• Guided client needs in residential homes and corporate business offices through a range of independent design skills.
• Employed hand sample products, technology, and measuring tools to maintain organized files and internal reports for the streamline of daily tasks.
• Achieved and maintained first-time-right (FTR) rates above 99% through efficient quality control and open communication, minimizing rework and consistently exceeding companywide target goals.

• Provided design consultation for design-savvy guests by building great relationships based on trust.
• Executed space planning needs by utilizing Icovia drawing software.
• Identified innovative trends in the industry for diverse consumers.
• Enhanced showroom profitability by providing exceptional product selections that prioritized value, quality, and price for clientele.
• Implemented product knowledge to prospects with Department Selling Strategies, ABCs, 6 steps of selling, and 21 Supporting Behaviors.
• Presented leadership for fellow team members who sought after various issues that concerned the sales floor.
• Exhibited key talent behaviors including capacity, commitment, coachability, self-assessment, collaboration, and self-initiation to support team objectives.

GPA: 4.00