Ria Mittal
Product Manager | Agile Practitioner | Cross-functional Leader
Summary
Strategic Product Manager with 3+ years of experience leading cross-functional teams to deliver scalable digital product in fast-paced environments. Strong background in software development, Quality and Design, offering a unique perspective on user experience, technical feasibility, and agile execution. Skilled in stakeholder collaboration, roadmap planning, and delivering customer-focused solutions.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Product Manager/Project Manager
Charter Communications, Spectrum
04.2020 - Current
- Collaborated with stakeholders and developers to define product requirements and align them with business goals across multiple internal tools and platforms (Web and App).
- Led cross-functional teams, including offshore QA and dev teams (6+ members), to deliver product features on time.
- Conducted sprint planning, backlog grooming and roadmap sessions by converting Business Requirements into User Stories using Jira and Confluence.
- Identified product gaps and proposed scalable solutions that improved customer experience and reduced friction.
- Supported go-to market strategies by coordinating timelines, resources, and documentation.
Java Developer/QA Test Analyst
Charter Communications, Spectrum
01.2019 - 04.2020
- Participated in product feature development with a strong focus on backend integration using Java and Angular.
- Development API mocks and test cases to streamline performance testing and ensure user readiness.
- Delivered actionable QA insights to inform product decisions and reduce production issues.
- Liaised between product managers, developers, and QA teams to ensure alignment on requirements
Automation Engineer
Charter Communications, Spectrum
09.2018 - 12.2018
- Designed and implemented tools to improve CRM workflow, increasing efficiency and usability.
- Translated feature requests into automation test cases that improved regression testing coverage
- Participated in sprint reviews and defect triaging sessions, bridging communication between QA and PMs
Game Designer and Developer
Alesa's English
06.2018 - 08.2018
- Designed and developed an educational game prototype focused on language learning.
- Managed the full product cycle-from ideation to prototype delivery-within 3 months.
- Collaborated with educators to align game mechanics with instructional goals.
Technology Counselor
Emagination Computer Camps
05.2017 - 08.2017
- Mentored students in AR/VR game design using Unity and Unreal Engine.
- Taught rapid prototyping, game mechanics and 3D modeling basics on Maya.
Assistant Project Manager Intern
ABB LLC
08.2015 - 02.2016
- Supported project managers in planning and documentation for infrastructure projects.
- Recommended digitization improvements, streamlining client data workflows.
- Conducted risk analysis and monitored milestone progress.
Education
B.E. - Computer Science
BITS Pilani
Dubai UAE 08.2012 - 04.2016
M.S. - Game Science & Design
Northeastern University
Boston, MA 09.2016 - 03.2018
Skills
Project Management: Agile and Waterfall Methodology, Backlog grooming, Feature prioritization, Roadmapping Jira, Confluence, Kanban, Sharepoint, Trello
Project Execution: Jira, Kanban, Trello, SharePoint, Cross-functional Team Leadership
Technical Expertise: Java, Angular, SQL, HTML/CSS, JavaScript, C#, API Testing and Automation
Design and UX: Unity, Unreal, Autodesk Maya, Game Mechanics, AR/VR Prototyping
Soft Skills: Communication, Collaboration, Creative Thinking, Time Management, Problem Solving
Certification
Google Professional Certificate: Project Initiation - Starting a Successful Project
Timeline
Google Professional Certificate: Agile Project Management
06-2021
Google Professional Certificate: Project Planning - Putting it all together
05-2021
Google Professional Certificate: Project Execution: Running the Project
05-2021
Google Professional Certificate: Project Initiation - Starting a Successful Project
04-2021
Google Professional Certificate: Fundamentals of Project Management
04-2021
Product Manager/Project Manager
Charter Communications, Spectrum
04.2020 - Current
Java Developer/QA Test Analyst
Charter Communications, Spectrum
01.2019 - 04.2020
Automation Engineer
Charter Communications, Spectrum
09.2018 - 12.2018
Game Designer and Developer
Alesa's English
06.2018 - 08.2018
Technology Counselor
Emagination Computer Camps
05.2017 - 08.2017
M.S. - Game Science & Design
Northeastern University
09.2016 - 03.2018
Assistant Project Manager Intern
ABB LLC
08.2015 - 02.2016
B.E. - Computer Science
BITS Pilani
08.2012 - 04.2016
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