Samaria Pele
Olympia,WA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Management eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and training in skills. Motivated to learn, grow and excel in Industry
Goal-oriented professional well-versed in operational practices and regulatory requirements of environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.
Overview
6
6
years of professional experience
Work History
Founder
Ria Child Care Provider
Lacey , WA
03.2020 - Current
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Identified business development challenges and customer concerns for proactive resolution
- Established, optimized and enforced business policies to maintain consistency across industry operations
Onsite Supervisor
Express Train Staffing
Lacey , WA
03.2021 - 03.2022
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Reviewed curriculum to evaluate success and recommend and implement changes.
Account Manager
Kokua Services
Lacey , WA
02.2016 - 01.2019
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Education
Business Skills Institute, A Department of The Education Center
Evanston, WYHigh School Diploma -
North Thurston High School
Lacey, WA03.2015
Skills
- Feasibility Studies
- Entrepreneurial and Innovative
- Strategic Vision
- Team Leadership
- Organizational Structuring
- Operations Start-Up
- Annual Planning
- Contract Negotiation
- Employee Motivation and Performance
- Recruitment and Hiring
- Risk and Mitigation Analysis
- Board Collaboration
- Analytical and Critical Thinker
- Systems Thinker
- Systems Organization
Timeline
Onsite Supervisor
Express Train Staffing
03.2021 - 03.2022
Founder
Ria Child Care Provider
03.2020 - Current
Account Manager
Kokua Services
02.2016 - 01.2019
Business Skills Institute, A Department of The Education Center
High School Diploma -
North Thurston High School
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