Ria Ramlackhan

• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Resource Nurse
• Charge Nurse Training
• Promoted a culture of safety within the unit, adhering to strict infection control protocols and reporting potential risks promptly.
• Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.

• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
• Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
• Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.

• Demonstrate abilities pertaining to a Steam Train Engineer,
  including firing and operating 3, 100-year-old steam locomotives. Perform the roles of a Conductor while monitoring guests on the Walt Disney World Railroad, safely drive turn-of-the-century vehicles on Main Street, USA.®, and work with entertainment to provide safe viewing in parade/fireworks viewing locations while working Parade Audience Control.
• Train new cast/employees on the Disney Values while maintaining “show” and giving out information vital to our daily operation.
• Execute safety protocol and emergency responsiveness during
  downtimes and evacuations.
  

• Managed care from admission to discharge.
• Physical Assessments
• Family Collaboration
• Provided direct patient care, stabilized patients and determined next course of action.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

• Helped patients effectively manage routine bathing, grooming and other hygiene needs.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Reported any unusual or urgent circumstances in patients' condition or environment immediately
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
• Documented all care actions
• Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
• Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Act as receptionist while taking phone calls, scheduling
appointments, and filing legal documents for departments. Provided a brief explanation of products and services the company provided. Welcome prospective clients while maintaining professionalism and courtesy while working on other tasks for the administration.