Communicated with guests and answered questions regarding orders
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times
Monitored inventory and notified management of shortages
Maintained a clean, organized workspace according to operational standards
Consistently provided friendly service to promote customer engagement regarding the structure and function of the pool club and scheduling many events for future events
Front Desk Receptionist
Drybar
Charlotte, NC
06.2026 - 08.2026
Customer service: Welcomed and checked in 50+ clients each day with high end customer service in a rapid environment
Operated Booker software, processing payments, and managing all inquiries about the business
Operations & Sales: Managed inventory, upsold hair products and membership packages, and maintained clean environment
Conflict Resolution: Resolving scheduled appointments that overlapped to ensure customer satisfaction