Riad Hmami
Birmingham,AL
Summary
Desire a long-lasting position within a company that I have room for growth. Offering professional outlook, customer service orientation, also where my skills, organizational and planning insight and great attention to detail would be used to improve the work processes.
Overview
5
5
years of professional experience
Work History
Police Officer
Pleasant Grove Police Department
Pleasant Grove, AL
07.2024 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Ramp Agent
Southwest Airlines
Denver, CO
08.2023 - 07.2024
- As a ramp agent, I am responsible for the smooth operation of aircraft underwing services. Guiding aircraft to and from gates and marshaling planes on the ground. Loading and unloading cargo, baggage and other flight essentials on and off the aircraft. As well as safeguarding customers baggage, air cargo, and air mail from weather, loss, theft, damage, and/or destruction.
Crew Manager
Wendys
08.2022 - 08.2023
- As a crew manager I would delegate tasks and perform money counts when needed. As well as handle all customer complaints and concerns in a professional manner. I kept the restaurant running open to close while following all Colorado and Federal food safety regulations and codes.
Walmart cap 2
Walmart
05.2022 - 07.2022
- While in this position, I unloaded goods off of every truck that came in a timely fashion. I had to leave as and organize product pallets and pull them onto the sales floor after closing.
Crew Member
Wendys
05.2020 - 03.2022
- As a crew member, I was in charge of taking orders, working registers, and helping customers in a polite and timely fashion. As well as preparing food to order and helping maintain a clean and functioning work environment.
Education
High school Diploma - undefined
Goal High School
01.2022
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
Achievements
Received Officer of the quarter award, 2025
Timeline
Police Officer
Pleasant Grove Police Department
07.2024 - Current
Ramp Agent
Southwest Airlines
08.2023 - 07.2024
Crew Manager
Wendys
08.2022 - 08.2023
Walmart cap 2
Walmart
05.2022 - 07.2022
Crew Member
Wendys
05.2020 - 03.2022
High school Diploma - undefined
Goal High School