Riadh Amami
Senior Sales Engineer
Doha,Qatar
Summary
Driven and motivated Senior Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Senior Sales Engineer
Electro Trade Co. WLL, AAB Group
Doha, Qatar
04.2022 - Current
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Collaborated with sales and engineering to meet and exceed revenue targets.
- Developed and managed complex sales programs and project structures, schedules, budgets and resource plans.
- Mastered company product line and prepare products and systems demonstrations.
- In charge of B to B sales for ELV systems(CCTV, Access control, CBS, Fire alarm), Cable(Power, Fire alarm cable) and all related system
Senior Sales Engineer
G4S
Doha, Qatar
04.2019 - 06.2021
- Develop sales strategies to achieve organizational sales goals and revenues
- Responsible for all sales activities and technical design (ELV, CCTV, Parking Management
- System, -Structured cabling fiber and copper-)
- Work with customers to present a technical perspective on the company’s sales offering
- Provide company representation in industry forums, conferences, and related events
- Interface with internal departments to ensure accuracy and timeliness of solution delivery to individual end users
- Develop and implement product and application training programs for Sales organization
- Collaborate with the Local Operations Teams to obtain contractor quotes in support of sales opportunities
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Sales Accounts Manager
Horizon for Security Services
Doha, Qatar
05.2017 - 03.2019
- Building long term relationships with new and existing customers
- Responsible for all sales activities and technical design (ELV, CCTV, Wireless System, Security systems, Access control, Power UPS)
- Delivering sales presentations to high-level executives(Government and contractors mainly)
- Utilize knowledge of specific market and key contacts to gain access to potential new customers and new distribution
- Manage quality and consistency of product and service delivery
- Present and sell company products and services to current and potential clients
- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
- Paying attention to competitors and their activities within the industry.
Sales Engineer
Al Mazrouei ICAS
DOHA
10.2015 - 04.2017
- Establishes new accounts by identifying potential customers, planning and organizing sales call schedule
- Preparing tenders, proposals and quotations
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends
- Generate complete proposal for the Home Automation System, AV, AC, CCTV, lightening control
- Estimate costs and budgets for the system
- Generating leads and turning them into opportunities for sales
- Responsible for the home automation department with combined products (KNX, JUNG, Siedle)
- Handles and solves all customer inquiries and complaints directly or after escalating them to achieve customer Satisfaction
Technical Sales Manager
INT-TECHNOLOGIES
Algiers, ALGERIA
03.2012 - 06.2015
- Responsible for driving the growth of revenue and profit margins
- Responsible for contracts and lease agreements with clients
- Identify skills gaps and devise hiring strategies
- Implement systems that reward good staff performance & competence
- Develop the company’s sales processes
- Arrange team meetings to discuss strategy
- Implement systems that reward good staff performance & competence
- Project management on behalf of Orascom Telecom Algeria (Djezzy)-Supply, installation - Monitoring, Troubleshooting and Optimizing Mobile Networks
- In charge of distribution of fiber optic products Fiber Fab brand
- Testing fiber optic links with modern tools
- Providing training for customers (Furukawa Splicer Fitel S178 | DTX 1800 Cable Analyzer Fluke
- Networks | OTDR Anritsu | Optronics Fiber Optic products)
- Troubleshooting FTTx network using OTDR, Source Meter, Power Meter and Visual Fault Locator
Support Engineer IP
Ip-Label
Tunis, Tunisia
04.2011 - 02.2012
- Scripting Python & WatiN & JAVASCRIPT (DEV)
- Support level 1 on Datametrie software (SaaS monitoring the performance and availability of web applications, intranet, voice and video)
- Increasing the skills on IT environments and networks
- Tools expertise (script development, analysis, diagnostics)
- Relationship skills, customer support requests (Easy Vista)
- Database handling and administration (Oracle)
Education
NATIONAL ENGINEERING DEGREE - Telecommunications
Private Higher School of Engineering and Technology (ESPRIT), TELECOMMUNICATION
Tunisia 10.2005 - 10.2010
Secondary School Diploma - Mathematics
9 April Secondary School
Tunisia 09.2000 - 06.2004
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University of Moncton - Shippagan
05.2010 - 09.2010
Skills
Preparing tenders, proposals and quotationsProviding after-sales supportNegotiating contracts, terms and conditionsDeep experience of ELV systems including CCTV, Access control, Public address etcHome Automation System Expert (Lighting control, AC, Background sound system)Experience with network security systems(Firewall, End-point)Comprehensive background in electronic theory and data communicationsDeep experience with optical power meters, optical spectrum analyzers, optical splicingTelecommunications skillsOptical Communications SystemsGPSComputer SkillsSystem Administration & Networks (Linux, Windows)Java, XML, PHP, PL/SQL, CDBMS (Oracle, MySQL, SQL Server)
Technical consulting
Security systems(CCTV, Access control)
UVSS(Under Vehicule Surveillance System)
Parking management system
Parking guidance system
Sales processes
Business development and planning
New Business Development
Physical security(Gate Barrier, Bollard, Road blocker, X-ray machine, Turnestile)
Fire Alarm Systems
Central Battery System
Additional Information
- Driving license: (Light), Tunisia (2003), Qatar (2016)
Timeline
Senior Sales Engineer
Electro Trade Co. WLL, AAB Group
04.2022 - Current
Senior Sales Engineer
G4S
04.2019 - 06.2021
Sales Accounts Manager
Horizon for Security Services
05.2017 - 03.2019
Sales Engineer
Al Mazrouei ICAS
10.2015 - 04.2017
Technical Sales Manager
INT-TECHNOLOGIES
03.2012 - 06.2015
Support Engineer IP
Ip-Label
04.2011 - 02.2012
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University of Moncton - Shippagan
05.2010 - 09.2010
NATIONAL ENGINEERING DEGREE - Telecommunications
Private Higher School of Engineering and Technology (ESPRIT), TELECOMMUNICATION
10.2005 - 10.2010
Secondary School Diploma - Mathematics
9 April Secondary School
09.2000 - 06.2004