Ria Mae Chan
Frederick,CO
Summary
Proven in enhancing operational efficiency and quality control at Medtronic, Inc., I excel in regulatory compliance and attention to detail. My background includes improving inspection procedures by 30%, demonstrating strong decision-making and teamwork. Skilled in equipment inspection and fostering continuous improvement, I bring a track record of significant contributions to product excellence and workplace safety.
Overview
5
5
years of professional experience
Work History
Service Crew
McDonald's Restaurant
03.2019 - 04.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Cooked, prepared and bagged food for customers.
- Calculated totals, processed payments and issued receipts.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Brewed coffee and tea and changed out drink station syrups.
Line Assembler
Aerotek
04.2019 - 06.2021
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Practiced standard operating procedures for consistent production results.
- Improved safety standards by adhering to company protocols and maintaining a clean and organized work area.
- Protected team members by identifying and removing safety hazards, keeping pathways clear, and equipment properly stored.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Played a crucial role in reducing lead times by consistently meeting or exceeding daily production targets.
- Changed out equipment, tools and materials to set up new production runs.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Investigated and resolved production issues.
Inspector II
Medtronic, Inc.
06.2021 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Provided expert guidance on best practices related to quality control and assurance, supporting continuous improvement efforts within the organization.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
Education
High School Diploma -
Dingras Faith Academy, Inc.
Dingras, Ilocos Norte, Philippines 06.2013
Bachelor of Science - Nursing
Mariano Marcos State University
City Of Batac, Ilocos Norte, Philippines 06.2018
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Equipment Inspection
- Blueprint Reading
- Equipment Operation
- Ethics and integrity
- Regulatory Compliance
- Sample Collection
- Product Testing
- Drawing interpretation
- Attention to Detail
- Product Inspection
- Inspection and Testing Reports
- Documentation and Recordkeeping
- Decision-Making
- Word Processing
- Sample Testing
- Packaging and Shipping Support
- Defect Removal
- Item Sorting
- Specifications Conformance
Languages
English
Full Professional
Filipino
Native or Bilingual
Timeline
Inspector II
Medtronic, Inc.
06.2021 - Current
Line Assembler
Aerotek
04.2019 - 06.2021
Service Crew
McDonald's Restaurant
03.2019 - 04.2019
High School Diploma -
Dingras Faith Academy, Inc.
Bachelor of Science - Nursing
Mariano Marcos State University
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